[Resolved]  Shopping. Rediff.com — Not refunding money back

Address:

Mumbai City, Maharashtra

Hi,

This is to inform that i didnt recieved any pay order from your end till date. As you can see that you sent this mail on 19th july, and informed me that rediff shopping issued my pay order form and i will recieved the courier within 15working days, but it more than 1month now. i called up your customer service care they are saying that our higher authority is looking after this matter we cant give any sort of information right now, Can you please tell me from where i can get a proper information weather i will get my refund back or not. 1st of all your product quality was so bad that i bound to sent it back to the vendor, and now you see for only Rs.519/- i have to make so many follow up with rediff everyday. After returning of the product rediff should send the pay order by 15 days then whats the problem,courier charges you had sent and what about the product amount, courier charges is hardly matter to any1, main one is product amount charges. I didnt recieve any mail from Mr.Amit Mali or rediff end regarding the courier details and not also a reply of my last mail. If your higher authority is looking after this matter then it should be proceed more quickly, neither it going to take 45days.
Product no- 5950130
Complain no[protected]

Regards
Sujaya