Shopping. Indiatimes.com — delivery of wrong product etc | |
I placed an order agst TOI ad "The Times Of India Reader's Offer by www.shopping.indiatimes.com" for "Branded Digital Car USB MMC MP3 Player for Rs 1299 (MRP 4999) on 13 Feb10 by phone at [protected]/[protected] and also confirmed subcription for Times books for Rs 500/- adjustable in purchase value of books agst the telecaller tephonic offer. Points of Complaint:1)The Car Music system supplier has no MP 3 Player(specifically confirmed that it should play CD) 2)It is not of the brand (Excel) as told by telecaller 3) The Case has no mention of MRP4)No Free gift worth Rs 199/- agst cr card pmt supplied as told 5)Letter of Book Subscription bears no name No PW SMsed for e shopping agst book subscrption 6)No reply agst complaint except useless SMSs stating return of deffective(actually it is not upto the specifications of ad /order) Pls Help. I could not foresee such a cheating by TOI like concern. Naveen Lata Rastogi ([protected]) V.P.Rustagi (Husband) M [protected] Was this information helpful? | |
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Now they are refusing to refund the money even after legitimate deduction of expenses or even sustituting for a reputed product.They are ready to replace it but it is of no use as it can not perform the claimed function of wap/gprs.This is cheating.
Can somebody advise me what to do.I can be contacted on [protected]/[protected]-SK SINHA, Lucknow, UP