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shopping.rediff.com(customersupport@rediff.co.in) |
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37 Reviews
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Kedar B Hasabnis 
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Not proper action from 20 Nov 09 after sending Dozens of mail
Naveenbabu,
I am not satisfied with taken action from your side as well as given product
your team is taken so much time to resolve the query while i received the product on 20 Nov 09 which is not slimier as it shown on your site
and now your team is saying"the vendor will not be able to entertain your query if the warranty gets lapsed."
so let me know clearly you will solve my problem or not or how much time you required to solve this problem
kindly read the bellow mention details which clear you the history of my case and your action
The date mention as your reply in trailing mail 19 Dec 09 is yet to come
also i want to inform you that meanwhile i was send mail that i was out of station for 3 days due to personal reason i was back on 1 Dec 09
than i send the mail mentioning the point that kindly re-arrange the visit schedule but still schedule is not arrange from your side or no reply from your end
after that i was call for your customer care they ask me to give the complent Number ...
I was send dozens of mails to your side but still you haven't provide me complent Number than what action is taken in my case
I know your person was visited and call at my place but unfortunately i was out of station i was sorry for that
hence as on date No positive response form your team so what can i do If your process is slow & poor than how can my warranty gets lapsed its your fault
I also want to inform you that still i am not using your received product its kept in packet as what i received ....
If your person will not able to Re-visit at my place and no able to collect product than give me the address where i need to dispatched your product i will dispatched it
Or Kindly contact me on No as it mention below
Himadri Hasabnis 9823459474 Or 9370706976
Kedar Hasabnis 9923361681 Resident No 02030226020
Mandar Hasabnis 9595887711
Let me inform my complent No and action status as early as possible
regards
Kedar
On Sat, 12 Dec 2009 20:32:54 +0530 wrote
>
DearKedar,
As informed you in our earlier mail dated 19/12/2009, we would like to inform you that as per your complaint we have informed our couriers to arrange a pick up of the product from your place and they have attempted to arrange a pick up but were unable to do so as they were unable to contact you on the no's provided by you ( 020-30226020, 09823459474 ).
However we request you to revert back to us with thealternate contact number within next24 hours in order to assist you in better way or else the vendor will not be able to entertain your query if the warranty gets lapsed.
Assure you of prompt and courteousresponse on all your visits to Rediff.com.
Warm regards,
Naveenbabu
>Customer Service
Rediff.Com
P.S: Please do notchange the subject line for future correspondence . |
 36 Comments |
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Respected sir,
I have lost my E-Mail ID due to because of trying to change the password, So, please rectify the problem and see that my E-Mail ID will work.
Because I have getting problems to do business, So please rectify and solve the problem as early as possible.
Thanking You, Your's Faithfully,
TAHER
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Dear All, This is to inform you that i have not received DVD player against my order number 5781563 out of which i have received only HOME THEATER speakers 2nos that to in damage condition. So kindly inform me when you are going to replace the damaged parts & also balance parts. We are waiting for your reply.
Regards
Bypa Reddy
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I am not getting mail alerts on my mobile. What I should do to get mail alerts again. My mobile no is 09822778260. my mail id is mbijapurkar@rediffmail.com.
Regards,
Bijapurkar.
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Prompt action will be of help.
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From: "Support" <customersupport@rediff.co.in> Thu, 16 Dec 2010 14:21:21
To: You
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Dear Ravi,
With reference to your mail, we would like to inform you that kindly forward us the scan POD copy of the logistic courier through which you have send the product so that we can do the needful for you and resolve the case in your benefit.
Assure you of prompt and courteous response on all your visits to Rediff.com
Warm Regards,
Pooja Valecha,
Customer service
Subject: Re: 'Rediff=011-192-431' General Query
From: "Support" <customersupport@rediff.co.in> Thu, 16 Dec 2010 14:21:21
To: You
Show full Headers
Dear Ravi,
Greetings from Rediff.com
With reference to your mail, we would like to inform you that kindly forward us the scan POD copy of the logistic courier through which you have send the product so that we can do the needful for you and resolve the case in your benefit.
Assure you of prompt and courteous
Subject: Re: 'Rediff=011-192-431' General Query
From: "Support" <customersupport@rediff.co.in> Mon, 13 Dec 2010 10:16:54
To: You
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Dear Ravi,
Greetings from Rediff.com
We are sorry to note that the item that you have purchased through the Order No : 6198464 is found defective. This is a very rare and unfortunate case and we apologize for the same.
We request you to kindly send the item back to our seller within 5 working days mentioning the order number on the packet.
• Items are to be returned with all accessories and original packaging.
• Careful attention is to be given with the packing of the product to avoid damage during transit.
Kindly do note: the above two points are to be strictly adhered to so that the sellers may process with a replacement.
The seller’s address is as follows:
( Order Number - mandatory)
Ojjas Enterprises
Unit No 63,
New Satgurunanak Inustrial Estate
Western Express Highway
Opp, Jai Coach
Goregaon( E)
Mumbai- 400063.
Ph: 022-26854086 / 9224393748.
Once the product has been dispatched from your end, kindly revert to this mail providing complete courier information and the courier charges borne. You may enclose the invoice for the courier charges that will be incurred by you to return the shipment. The same shall be reimbursed in the form of pay order.
Please be assured that our enabling partner shall arrange to dispatch your replacement within 7 working days from the receipt of the product.
Assure you of prompt and courteous response on all your visits to Rediff.com
Warm Regards,
Track your order | Your Account | Login
Your order no. 6198464 is delivered, Please give your feedback.
Hi Ravi,
Thank you for having shopped at Rediff.com!.
It was a pleasure to have you shopping at Rediff.com. According to our data, the courier has confirmed the delivery of your order. The details are as follows:
Details of Order# 6198464
Products Vendor Courier Delivered Date Airway No
Gild E78 Pro QWERTY Dual Camera Sim Mobile Phone Ojjas Enterprises Blue Dart 01-12-2010 58504659426
Share your Shopping experience with us:- At Rediff.com, Please log on to "Your account" and give us your open feedback. This would help us enhance your Shopping experience with us.
For any queries and details, please get in touch with our Customer Care We will be glad to assist you.
Have a great day,
Thanks & Regards
Rediff Shopping Customer Care.
shopping.rediff.com
P.S. This is an automated email. Kindly do not reply, as you will not receive a response
Track your order | Your Account | Login
Your order no. 6198464 is delivered, Please give your feedback.
Hi Ravi,
Thank you for having shopped at Rediff.com!.
It was a pleasure to have you shopping at Rediff.com. According to our data, the courier has confirmed the delivery of your order. The details are as follows:
Details of Order# 6198464
Products Vendor Courier Delivered Date Airway No
Gild E78 Pro QWERTY Dual Camera Sim Mobile Phone Ojjas Enterprises Blue Dart 01-12-2010 58504659426
Share your Shopping experience with us:- At Rediff.com, Please log on to "Your account" and give us your open feedback. This would help us enhance your Shopping experience with us.
For any queries and details, please get in touch with our Customer Care We will be glad to assist you.
Dear Ravi,
Greetings from Rediff.com
We have read the contents of your mail and sincerely apologize for the inconvenience caused.
However, we request you to kindly let us know the condition of the product which was received by you.Whether the same was in intact sealed condition and properly packed with thermocol and babble packing so that we can assist you in better way.
Assure you of prompt and courteous response on all your visits to Rediff.com
Warm Regards,
Track your order | Your Account | Login
Your order no. 6198464 is delivered, Please give your feedback.
Hi Ravi,
Thank you for having shopped at Rediff.com!.
It was a pleasure to have you shopping at Rediff.com. According to our data, the courier has confirmed the delivery of your order. The details are as follows:
Details of Order# 6198464
Products Vendor Courier Delivered Date Airway No
Gild E78 Pro QWERTY Dual Camera Sim Mobile Phone Ojjas Enterprises Blue Dart 01-12-2010 58504659426
Share your Shopping experience with us:- At Rediff.com, Please log on to "Your account" and give us your open feedback. This would help us enhance your Shopping experience with us.
For any queries and details, please get in touch with our Customer Care We will be glad to assist you.
Dear ravi,
This is an automated mail to acknowledge that your mail is received and is in queue. Our customer support representative will attend to your mail and will revert within 2 working days.
Since your interaction is being tracked through the subject line, we request you not to change the subject line for your future correspondence.
If you query is about an existing order, then do ensure that your order number is mentioned in the mail. Note: You may track your order via mobile by simply typing TRACK < Order # > and send it to 57333. Your status will be updated via SMS. Alternatively, you may follow the status of your order by viewing the same at Track My Order
In case you have not mentioned the order number, then you may click on Track My Order to retrieve the order number and send us a fresh mail by clicking on the HELP section.
Please ignore this message if you have quoted your Order number and allow our Customer Support to get back to you in time.
Glad to assist you.
Regards,
The Customer Service Team
http://www.rediff.com/
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Subject: <AUTO> 'Rediff=011-192-502' General Query
From: "Support" <customersupport@rediff.co.in> Sat, 11 Dec 2010 11:18:19
To: You
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Dear RAVI,
This is an automated mail to acknowledge that your mail is received and is in queue. Our customer support representative will attend to your mail and will revert within 2 working days.
Since your interaction is being tracked through the subject line, we request you not to change the subject line for your future correspondence.
If you query is about an existing order, then do ensure that your order number is mentioned in the mail. Note: You may track your order via mobile by simply typing TRACK < Order # > and send it to 57333. Your status will be updated via SMS. Alternatively, you may follow the status of your order by viewing the same at Track My Order
In case you have not mentioned the order number, then you may click on Track My Order to retrieve the order number and send us a fresh mail by clicking on the HELP section.
Please ignore this message if you have quoted your Order number and allow our Customer Support to get back to you in time.
Glad to assist you.
Regards,
The Customer Service Team
http://www.rediff.com/
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Subject: <AUTO> 'Rediff=011-192-431' General Query
From: "Support" <customersupport@rediff.co.in> Sat, 11 Dec 2010 10:54:30
To: You
Show full Headers
Dear ravi,
This is an automated mail to acknowledge that your mail is received and is in queue. Our customer support representative will attend to your mail and will revert within 2 working days.
Since your interaction is being tracked through the subject line, we request you not to change the subject line for your future correspondence.
If you query is about an existing order, then do ensure that your order number is mentioned in the mail. Note: You may track your order via mobile by simply typing TRACK < Order # > and send it to 57333. Your status will be updated via SMS. Alternatively, you may follow the status of your order by viewing the same at Track My Order
In case you have not mentioned the order number, then you may click on Track My Order to retrieve the order number and send us a fresh mail by clicking on the HELP section.
Please ignore this message if you have quoted your Order number and allow our Customer Support to get back to you in time.
Glad to assist you.
Regards,
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I HAVE MAIL RECIVE MY MOBILE
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To whom it may concern,
Since last five days I am unable to access my account in spite of using correct User name and password.As I am a doctor
by pro I am facing great problem.Please help.My email id is: taraphder@rediffmail.com
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Dear sir, few day's back i ordered doubble vacume pipe pidle air foot plump. my order no is 670198. dt 1-10-11. when i received this, i used product to pump air in my byke tyre . but while using the product its tention spring sleep down and both rod which holding to tention spring sleep down. base area of product is bend, I came to kow this product is very delicate to use. it's failiur to use on first use how i will use at least one year. my request please see this matter as early as possible. Thanking you. yours faithfull a Ajit Kulkarni
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i received my product which i ordered dt 1-10-11 order no 6701098.while using this product it's tention spring sleep down and base area was bend. this product is very delicate. in one use it's brake how i will use this long time my request please see this matter as early as possible. Thanking you.
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i received my order delivery date 8-12-11 order no 6808363.beacuse i cant used this sunglass.his glass is already broken.so please change this item eatiher .thanks
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Dear Sir,
Rediff shopping Our Order No.6857180 dispatched through blue dart has been not received till now date. pl. enquty this matter n rpy.
Thanks.
Giriraj Mittal, Indore
M.no.9302513111
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I received my order delivery date 22-03-12 order no 6989723, one pc of ultra stylish sports watch with allarm but this product is completely seperate from my ordered one..so please change this item .thanks
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my self pathan mohsin and my order no. is 7089167 the products which i had recieved is not proper and thats why i want to cancel my order because the item which you had sent to me is very diffrent ihad order my shirt size of42 and you had sent me very small size thats why is not comfort for me and all other things also not proper so please refund me money as soon as you can.
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Sir my name is ANAND WAGH and my order number is 7239416. I had taken a product and it is not working properly so please refund me the amount of money.
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Sir The complaint is regarding the mobile and it is not working properly, so i want to be refund the amount of money as soon as posible. My order no. is 7239416 and my name is Anand Wagh so please take the immediate action...
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i had ordered for levi jeans of rs. 999 on 03 aug 12 .This product not sent by you at my address...and i have not received any order number sent by you...wt can i do now? I pay rs.999 to ...my contact no is 09640927620/09392994141. Please solve my problem ...my email add is dalwinder_maan@rediffmail.com
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I have a purchase a product this product is problem, product name 7 inch via 8650 2G phonecall function 3G tablet this tablet actually problem wifi not connected and knot opening the function. Order no-7353850 reference no-18177028 this tablet problem that actually, how to replace and backup money procedure. And my name is arvind rathod and my id-arvind211rathod4@egmail.com mobile no-9921859063, 9657008426 please contact me.
Maine tin se email send kar raha hu lekin muze customer support se msg nahi ara hai, sp please take the immediate action, please kindly action and how to procedure replace and back up money.
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geetanjali naravane is cancelling the products no :7483098, 7483055 because i had orderd combo pack from your shop
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cancel my order no.7520742
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Taher
Bypareddy
