Siemens — service improper

Address:

Mumbai Suburban, Maharashtra

the seimens service engineer after inspection of the fridge informed that within 5 to 7 days the service fridge can be provided and the fridge will be picked up for service 0n[protected]
however even after 17 days the service fridge is not provided nor the piece attended to nor taken for repair
and no reply about when will this be done is given by the call center.