[Resolved] Siemens Washing Machine — Drum Damage

tusharpowle

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

Dear,

I have purchased "SIEMENS" Washing Machine from M/s. Croma (Malad West) during November'2007. During this i was happy that i have purchase good machine of a reputed company other than LG, Videocon, Whirlpool. etc. BUT I WAS WRONG.

Within 3 years of purchase, the Washing Drum is Damage and i have been told the expenses will be 7500/-.

I spoke to Mr.Gavenkar at their Andheri office, and have asked them to replace the drum free of charge, since no customer will spend 7500/- witiin 3 years of purchase.

I request the concern officer of the company to kindly look in the matter please on urgent basis.

Regards,

Tushar Powle

[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sumathisubramaniam

from Coimbatore, Tamil Nadu

I have purchased a siemens washing machine 3 years back and now the machine is not working 4 months before and it was told by the local representative that the drum of the washing machine was damaged and it cost Rs.7000/- to replace it. Even after asked to replace, nobody come to attend for the past three months. I contacted several times through phone number[protected] but no response. Kindly attend my complaint as early as possible.
Dr.K.Sumathi
No. 9, Velavan Nagar,
Bharathiar Road,
Ganapathy,
Coimbatore - 6,
TamilNadu - 641006
Cell No.[protected]
E-Mail id : [protected]@yahoo.com