[Resolved] Sify — Sify is not renewing my account even after paying the amount in advance (1275 INR for 3 months) | |||
Dear Sir, After my account was due for renewal, I got a call from Sify Customer Care for renewal. They suggested me to go for a 1275 Rs. Plan (192 Kbps unlimited) for 3 months. I agreed to them and told them to renew and get the payment from me. I paid them the same amount on 17th April, 2010 (RECEIPT ATTACHED) but after using it for 3 days, they deactivated my account. Since then and till today, I have called sify customer care 25 times (spending 30 mins on each call) explaining them the issue. I spent around 1500 Rs. just for calling their customer care without getting proper response. Its been 45 days now, I am still facing the same issue. I always have very important work to do over Internet and I have even missed my online exam due to this issue. Being their customer since 3 years, they are not caring for their customers. I now want the disconnection from Sify and don't want to continue with them anymore. At the same time, I want to claim 1275 (the actual amount) + 1500 (call charges) + 5000 (for harrasement) = 7775 rupees from Sify broadband. Hoping a positive and quick reply from your side. Thanks, Ravi Dhanwani [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
i requst u to please consider my case and help to return my security money i want to surrender it because company is not handling my problem siscenrely
They have passed the time to check out the machine even ur staff knows that it will not be configure on mtnl than why they are wasting their time.
IF SIFY COULD NOT RECTIFY IT THAN I WANT TO SURREND IT AND RETURN MY SECURITY OF RS. 40, 000/-
Kindly take the personal visit and check it properly and not try to resolve it plase rectify it because the sify custoemrs are breaking through non working of sift voip connection.
(THE FOLLOWING DETIALS WHICH HAVE BEEN CORRESPONDENT BY SIFT DEPARTMENT BUT THERE IS NOT USE OF IT REMAINDER REMAIDER REMAINDER REMAINDER
NO ONE IS TAKING IT SERIOUSLY I HAVE SENT A LOT OF REQEUSTS AND COMPLAINT I[censored] CANOT SOLVE IT THAN REPLY ME AND RETURN MY SECURITY OF RS. 40, 000/- I
I AM NOT ABLE TO GET THE MORE INCOME SO THAT I COULD NOT AFFORD THE MACHINE OF RS. 3400/- AS PER UR SENIOR ENGINEER TO COVER THE EARTHING
SO TELL ME THE WAY TO RECTIFY IT
I HOPE THAT I WIL GET A FAVOURBLE RESPONSE FROM UR SIDE.
USER NAME : ASHOK GULATI
USER ID[protected]
PLEASE REGISER MY COMPLAINT AND TAKE NECESSARY ACTION IF RESPECT OF MY COMPLAINT
I SHALL BE THANKFUL FOR YOUR COOPERATION
from
ASHOK GULATI
185 OLD SAHIB PURA TILAK NAGAR NEW DELHI - 110018
[protected]