[Resolved]  Siti Cable — Disturbance in Cable TV

I am a Siti Cable consumer. My subscriber details are as under : Card No.[protected] SAF No. WW[protected]. I have already informed my Local Cable Operator on 01.08.2013 to activate the GRAND PACK worth Rs.230/- P.M. But suddenly, on 21/08/2013 many of the leading channels like ZEE BANGLA, 24-GHANTA, ABP ANANDA etc. are abolished from my TV Set and a message such as "120 : Not authorized to see the channel". In spite of giving my full consent about taking the said Plan, I did not see my favourite channels. I have already informed this incident to the Local Cable Operator repeatedly but they did not respond about my complaint. Even, today I called to your Customer Care Service Centre and they also advised me to contact the Local Cable Operator and also said that presently I was running under the 100/- Package and my Cable Operator did not furnish my customer details till date and from 23/08/2013 onwards I did not see any picture in my TV. Please do the needful and take stringent action against this fraud. If you do not take any suitable action I will compel to cut off my cable connection. (KAMAL KUMAR DAS)