Morning All,

This matter is at our top most concern and need your urgent action to resolve the issue. We are experiencing white smoke from Silencer in brand new Skoda Superb (HR-51-AF-8020) Date of purchase 29 Aug 2009 , which is very much surprising for new vehicle which giving white smoke continuously in the morning. We are very much concerned for this due to some earlier issues and experiences with your sales dealers.



We were informed by your service dealer(Continental Auto) that all technicals queries are subjected to your Germany plant and they are discussing issue with technical people over there. But when i asked them to give me the copy of conversation they had there was no reply and i was being told that we will give you soon (Week Time)



Other problems we faced since we buy are:



1) Vehicle handed over to us without PDI and engine was very noisy (Bought from Arshia Motors), finally they gave us another piece instead of what they gave us because of this almost after 10-15 days.



2) Since two times your horn got replaced by (Arshia Motors & Giriraj Motors) but still creating problem, which i am very much shocked in two month two times horn got replaced but still not working.Arshia Motors says they don`t have horn in stock and we are not getting it from Skoda Auto as well.This problem happened from last 25 days.I am regularly in touch with Mr. Rohit (Service Adviser).It happens in your company (The world Famous Company SKODA AUTO). Presently it’s under warranty till its ok, but what after warranty.



Can you just give me a simple answer how could be there so much problems for luxury like this. Or, is this within india only. Please do the needful and advise me soon.



Vehicle No. HR51 AF 8020

Date Of Purchase-29/08/2009

Vin:-TMBBEG3739A300986

Make: Skoda Superb

Sevice Dealer: Continental Auto Services, Delhi



Regards



Ashish
9811195252