[Resolved]  Skoda Auto / Superb Automatic 1.8 Tsi Petrol — car engine stops in the drive mode since very 1st day..

Address:Surat, Gujarat

Dear Sir,
Hi I am Veeral Desai from Surat city, Gujarat state Country India, I was planning to buy two new cars before the month of March2010, for that i visited a lot of leading showrooms including the Volkswagen ,Mercedes and Jaguar too.My Industry was the only industry in Gujarat (ZENITEX) which was awarded for the benchmark and excellence in Quality and Environmental Protection by the honourable Chief Minister of Gujarat MR.Narendra Modiji, we had requested for a special corporate discount from Skoda india as they could have highlighted it as a part of their CSR but unfortunately din't get any positive reciprocation,but we still booked a Skoda Superb Automatic because of a positive feedback with the General Manager Torque Automobile (Surat). Later we got very good Corporate Offers from Mercedes (5 lacs india rupees discounts) but we still finalised the deal for Skoda superb with Torque dealer from Surat .The Second Car we bought was a Chevrolet Cruze LTZ (AT) and we got a very Special corporate discount (Appx 2lac indian rupees) on that car too.

The Skoda superb 1.8Tsi, petrol Automatic which we purchased was registered on 2nd April2011, reg no -GJ5-CQ-8277, engine no cdaa184685.vin: TMBBBB3T6BA, CHASSIS NO-300482. The day i got the delivery of the car the car engine stopped twice in Drive mode so i went to the showroom with the complaint.they checked all the required parameters and assured me that now the car is fine, again the same problem repeated and the car was with the dealer on the 10th of may2011. they kept the car for a couple of days and than assured that Everything is fine with it, again the same problem repeated and from 1st june till the 7th the car was with the dealer, after that they said the problem is now forever resolved, unfortunately today on the 13th of june the same thing repeated and the car engine stopped on the flyover.It is really very very Risky as the car stops while in a drive mode the first time it got banged from the vehicle following it, today also it was a very close shave.

I was so excited when i chose to buy a Skoda Superb as a premium saloon car but now feel that i did a big blunder by choosing to go for a Skoda as neither i got any special discounts and now i am really in a fixed position as the Automatic car would just stop anytime on the road. I fright when i imagine that happens on the highway crossing. Incase you want to follow up or inquire regarding anything please feel free, i have all the details on paper. I am not at all happy with the car, i will appreciate if you can get me out of the mess and explain why should a new car have so many problems, why should i not get my money back (refund)....
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Aug 13, 2020
Complaint marked as Resolved 
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SKODA SUPERB PETROL — TECHNICAL PROBLEMS

Dear Sir/Madam

its matter of great regret that i am writing mail to you directly reason being i am not getting any proper feedback from skorda auto india. I have purchased Superb Petrol in November 2009 and registration number for the same is PB 10 CS 3352 from skorda dealer in india.Krishna Auto Sales. Right from begining there are problems in my car .and so far my car has covered 48000 kms and in these 48000 kms. the gear box has been changed once and now its been one month this car is at skorda dealer Krishna Auto sales for the same kind of problem. Its matter of great regret that in one months time so far they are not able to trace out the fault in the car. i am speechless on the quality of skorda superb. After investing so much money in the car i just got problems n problems nothing else. Now in such state of mind.i have decided to file case in the court of law for the justice to me. But yes i will make it sure if i can spend on car i can spend the money for filling the case for legal action against skorda. Its my humble request either to refund my money or need a replacement of the car . About this car i am not going to use now because i cann't rely on this car much while driving ..it can stop anywhere. I will appreciate if you kindly look into the matter seriously and revert back to me .

Hope to have favourable reply on this.

Rajeev Pahwa
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