[Resolved]  Skoda - Octavia — Charged Extra

Address:

North Goa, Goa

Hi,

I have a Skoda Octavia from Avelar motors, Goa.

Recently I gave my car for repairs at Avelar Motors, Goa.The said dealer charged me extra for "Bumper Cover", which my Insurance company told me that the said part was only repaired and not replaced. However I was charged Rs. 8,000-10,000 for this part.

As soon as this was brought to the notice of the dealer, they agreed to refund my money. This was around 17th August 2010. Till date I have not received my refund. When ever I call, they say that they will courier the cheque, but its been over a month now, I'm still waiting for my refund cheque.

I have been patient enough.But now I think its high time I approach the Consumer Forum & even put it on the newspaper about, how Avelar Motors, a dealer of Skoda CHEATS its customers.