[Resolved]  Smart Shop — Unsatifactifaction of customer service

Address:Chennai, Tamil Nadu

Dear sir
I am the sub agent of the hermes ticketing simplified (Smart shop) hear the irresponsibly service are taken in the company the customer service person are not well trained, if any problems came to sub agent, not to be solved, so the sub agents get to lose of money. Not responsible from the service of (Smart shop) , so the sub agent get trouble not give the proper service to the public, public not satisfied about the service.
Please make the some subjugation of public.
Lot of sub agent in all over tamil nadu & also to india
Thanking you sir
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Aug 13, 2020
Complaint marked as Resolved 
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dear sir

i am agent of your firm my terminal id is inrpr03000022d my firm name is chawda tour & travels my problem is that last 2 month i can"t book my railways ticket always error railway booking is currently not available to system upgration i also send mandate form to Chennai but dear is no responce from your side so plz slove the problem as soon as possible other vice i have to go to media or consumer form ...

priyesh h chawda

mob[protected]
Worst service by Smartshop, I am also an agent in Chennai and not at all satisfied with their customer support. Can any suggest me good alternative to smartshop? Thanks.
Worst service by Smartshop, I am also an agent in Chennai and not at all satisfied with their customer support. Can any suggest me good alternative to smartshop? Thanks.
sir my id refresh .2weeks no responding i have calls no [protected]---[protected] --------[protected] this calls no responding sir my ------id:inhyd[protected] nagasai travels my no [protected] my mail [protected]@gmail.com sir please my id refresh ok thankyou sir
sir what is this no responding. i have morning 11.16am complint id refresh time; 3.40 offternoon no reponding. you are servivice Worst service plz refresh
sir

i am priyesh chawda from raipur c.g i am agent of smart shop my firm name is chawda tour & travels last 1 month i can"t book any ticket but today i book ticket so there is a problem in it when i book my ticket of raipur to jabalpur date of 6 may there show the railways service is unable contact customer care last 4 to 5 days i send i call back request but there is no responce of there so i request u to plz slove my problem as soon as posible because i had face more dificulty my terminal id is inrpr0300022d so plz solve than i book my ticket ...


chawda tour & travels date[protected]

priyesh chawda mob- [protected]..
SIR

i am a agent of smart shop my firm name is chawda tour & travels my terminal id is inrpro3oooo22d i am also male at 10 April my problem is i want to book a ticket of raipur to jabalpur in railways but there is problem when i book my ticket there show the current service is not avilable due to system upgration i talk in custamer care they told me that thrusday u can book in morning our server upgartion will be finished but when today i book my ticket again that show so i hemly request u to that plz solve the problem now the possition of ticket is also waiting so plz slove hurry as soon as posible and tell me whick time this upgration will slove ...

and 1 more things i want to tell u when i take the agency that time he told me that u will be give certificate and flopy but ther is no flopy come when i told c.g hed deepak mahesvery he told me i will but he is also not give me the flopy so plz give us flopy ...


priyesh chawda

mob- [protected]
SIR

today i book my ticket but same problem here when i talk to customer care he told me that full fill the mandate form and attach and send to [protected]@hermes-it.in and i send it but there is no solve the problem so please tell me which time i start booking and who will responsible for my lost of loss for not booking the ticket i want to clear it now because last 10 days i have face lost of problem in smart shop ticket booking ...

and i don"t get flopuy from smart shop so plz give me flopy fst ...


chawda tour & travels

priyesh chawda

mob- [protected]...
sir
i m deepak from mumbai. i have smart shop softwere and my id is imbom[protected]. i have a problam sir regarding advertiseing . i dot got banner, board any advertiseing fasilities... i also mail in cuscomer care but there is no solve the problem ... and i dont getting commission on i cash card recharge...what will i do sir plz halp...my conect no is[protected]..
regarding
krishna tours & travels
deepak gupta
mob [protected]
sir

i have lost my mandate form so i heartly request u to give me mandate form of my firm my firm name is chawda tour & travels my terminal id is inrpr03000022d because of mandate form i can"t book my railways ticket when i book my railways ticket that time so the error is system upgration so i can"t book my ticket when i talk with my distributer he told me that call at custamer care he told that about mandte form reprint so i hearty request u to that please give me reprint mandte form please help me...


chawda tour & travels

priyesh h chawda

mob[protected]
in vijayawada your agent durgarao [protected] is not working sincerly.
sir my id refresh .2weeks no responding i have calls no [protected]---[protected] --------[protected] this calls no responding sir intcz[protected]
sir muje terminal id or username aur password chahiye mujhe new joine karna hai email id [protected]@gmail.com
name pintu gupta contact no [protected] costomer care ko email kar diya hai
Dear Sir,
I am having Terminal No. instv03000008t my name is Prakash Tamboli Since two day i. e. 2nd december, 2015
am unable do recharge Mobile Service, there is no respond from[protected] &[protected] so please do solve the probleme as early as posible,
Earely response from your side.
My email is [protected]@ymail.com &
my Mobile [protected]
Dear sir,
i am vikas singh my terminal ID :INBOM[protected] me 5900 rupees transfer and 900 rupees succesful and 5000 not succesful please call you back me my mobile number:[protected]
please my problem solution solved that
my gmail ID:[protected]@gmail.com

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    600 001, Tamil Nadu
    Tamil Nadu
    India
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