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Smart Shop - unsatifactifaction of customer service

 
13 Reviews
User
  best public
Dear sir
I am the sub agent of the hermes ticketing simplified (SMART SHOP) HEAR THE IRRESPONSIBLY SERVICE ARE TAKEN IN THE COMPANY THE CUSTOMER SERVICE PERSON ARE NOT WELL TRAINED , IF ANY PROBLEMS CAME TO SUB AGENT, NOT TO BE SOLVED, SO THE SUB AGENTS GET TO LOSE OF MONEY. NOT RESPONSIBLE FROM THE SERVICE OF (SMART SHOP) ,SO THE SUB AGENT GET TROUBLE NOT GIVE THE PROPER SERVICE TO THE PUBLIC ,PUBLIC NOT SATISFIED ABOUT THE SERVICE .
PLEASE MAKE THE SOME SUBJUGATION OF PUBLIC.
LOT OF SUB AGENT IN ALL OVER TAMIL NADU & ALSO TO INDIA
THANKING YOU SIR
Complaint comments 12 Comments     Updated:
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Comments

A Jun 4, 2011 by
User
priyesh chawda  
 
Best Review
dear sir

i am agent of your firm my terminal id is inrpr03000022d my firm name is chawda tour & travels my problem is that last 2 month i can"t book my railways ticket always error railway booking is currently not available to system upgration i also send mandate form to Chennai but dear is no responce from your side so plz slove the problem as soon as possible other vice i have to go to media or consumer form ...

priyesh h chawda

mob- 92022-09971
A Feb 15, 2011 by
User
Jaiwins  
 
Worst service by Smartshop, I am also an agent in Chennai and not at all satisfied with their customer support. Can any suggest me good alternative to smartshop? Thanks.
D Mar 25, 2011 by
User
trikhaguru  
 
Worst service by Smartshop, I am also an agent in Chennai and not at all satisfied with their customer support. Can any suggest me good alternative to smartshop? Thanks.
A Mar 29, 2011 by
User
g.satish1985  
 
sir my id refresh .2weeks no responding i have calls no 04442974300---04430604444 --------04040100745 this calls no responding sir my ------id:inhyd030000217 nagasai travels my no 9290596778 my mail panduboss1985@gmail.com sir please my id refresh ok thankyou sir
N Mar 29, 2011 by
User
g.satish1985  
 
sir what is this no responding. i have morning 11.16am complint id refresh time; 3.40 offternoon no reponding. you are servivice Worst service plz refresh
N Apr 10, 2011 by
User
priyesh chawda  
 
sir

i am priyesh chawda from raipur c.g i am agent of smart shop my firm name is chawda tour & travels last 1 month i can"t book any ticket but today i book ticket so there is a problem in it when i book my ticket of raipur to jabalpur date of 6 may there show the railways service is unable contact customer care last 4 to 5 days i send i call back request but there is no responce of there so i request u to plz slove my problem as soon as posible because i had face more dificulty my terminal id is inrpr0300022d so plz solve than i book my ticket ...


chawda tour & travels date- 10-04-11

priyesh chawda mob- 9202209971..
A Apr 14, 2011 by
User
priyesh chawda  
 
SIR

i am a agent of smart shop my firm name is chawda tour & travels my terminal id is inrpro3oooo22d i am also male at 10 April my problem is i want to book a ticket of raipur to jabalpur in railways but there is problem when i book my ticket there show the current service is not avilable due to system upgration i talk in custamer care they told me that thrusday u can book in morning our server upgartion will be finished but when today i book my ticket again that show so i hemly request u to that plz solve the problem now the possition of ticket is also waiting so plz slove hurry as soon as posible and tell me whick time this upgration will slove ...

and 1 more things i want to tell u when i take the agency that time he told me that u will be give certificate and flopy but ther is no flopy come when i told c.g hed deepak mahesvery he told me i will but he is also not give me the flopy so plz give us flopy ...


priyesh chawda

mob- 9202209971
N Apr 15, 2011 by
User
priyesh chawda  
 
SIR

today i book my ticket but same problem here when i talk to customer care he told me that full fill the mandate form and attach and send to irctcdesk@hermes-it.in and i send it but there is no solve the problem so please tell me which time i start booking and who will responsible for my lost of loss for not booking the ticket i want to clear it now because last 10 days i have face lost of problem in smart shop ticket booking ...

and i don"t get flopuy from smart shop so plz give me flopy fst ...


chawda tour & travels

priyesh chawda

mob- 9202209971...
D May 19, 2011 by
User
lab  
 
sir
i m deepak from mumbai. i have smart shop softwere and my id is imbom030000871. i have a problam sir regarding advertiseing . i dot got banner, board any advertiseing fasilities... i also mail in cuscomer care but there is no solve the problem ... and i dont getting commission on i cash card recharge...what will i do sir plz halp...my conect no is 986752633..
regarding
krishna tours & travels
deepak gupta
mob 9867526433
N May 25, 2011 by
User
priyesh chawda  
 
sir

i have lost my mandate form so i heartly request u to give me mandate form of my firm my firm name is chawda tour & travels my terminal id is inrpr03000022d because of mandate form i can"t book my railways ticket when i book my railways ticket that time so the error is system upgration so i can"t book my ticket when i talk with my distributer he told me that call at custamer care he told that about mandte form reprint so i hearty request u to that please give me reprint mandte form please help me...


chawda tour & travels

priyesh h chawda

mob- 92022-09971
N Oct 26, 2011 by
User
sombabu  
 
in vijayawada your agent durgarao 09000200210 is not working sincerly.
N Jun 20, 2012 by
User
sureshsindhu  
 
sir my id refresh .2weeks no responding i have calls no 04442974300---04430604444 --------04040100745 this calls no responding sir intcz039000101

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    Smart Shop - unsatifactifaction of customer service