[Resolved]  Snapdeal — Cancelling order without any reason

Booked micromax funbook tablet on[protected] order no.52715804
Got message on[protected] that it will be delayed due to unavoidable cause
I have called to customer care service they insist me to change the color from midnight grey to slate grey
And re-order to get prompt delivery,
I have done the same cancelled previous order and booked new order on[protected] order no.[protected]
Now i have got mail that the order is cancelled (No specific reason for cancellation)
I am very lucky that i have books it as cash on delivery
And they are still selling this thing as in opening thing in tablet section
Regards,
Darshan pancholi
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Complaint marked as Resolved 
Jul 17, 2014
billatwo stephen's response
cancel my order [protected]
Jul 17, 2014
billatwo stephen's response
cancel my order [protected]
Verified Support
Sep 22, 2014
Xolo Customer Care's response
Dear Mr. Darshan Thank you for giving us a chance to assist you. This is in reference to your complaint dated 08.03.2012 regarding XOLO Smartphone. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
Nov 25, 2014
Aravind Aadavan's response
Please cancel my order my order id [protected]
Nov 25, 2014
Aravind Aadavan's response
Please cancel my order my order id [protected]
Nov 25, 2014
Aravind Aadavan's response
Please cancel my order my order ID [protected]
Dec 29, 2014
jajulavignesh's response
Pls cancel order no [protected]
Jul 30, 2015
sai bhawan's response
pls cancel order no [protected]
Verified Support
Sep 18, 2015
Snapdeal.com Customer Care's response
Hi Yunis khan,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal
Complaint comments 

Comments

Dear Albeyabraham George,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Dear Albeyabraham George,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal
I want to cancel my order and my order no is Order ID: [protected] Placed on: Thu, 21 Jul, 2016.PLEASE DO IT.
Dear deepjyoti handique,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Please cancel my order of FUEGO BLUE DENIM JEANS
ORDER ID. [protected] which is placed on 05-SEP-2016

the colour of the product is not good and if the order is not been cancelled I will not take the product if it comes to my door so please Sir/Mam kindly cancel it.

THANK YOU
Snapdeal.com Customer Care's response, Sep 6, 2016
Verified Support
Dear Sneha Debnath,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
wow Order ID: [protected]
Placed on 03 Oct, 2016
The order status is 'Delivered' but I have not received it.totally BS status !
why did you update false information? you people have cancelled my order without informing me !!!
There is no number to call or email address - total incomprehensible.Customer service is non-existent.This company have no way to call or email customer service where an individual can handle your case. The phone number of so called customer care ends on IVR and questions end on website
Snapdeal.com Customer Care's response, Oct 21, 2016
Verified Support
Dear paritosh2015,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal
Snapdeal cancelled my without any reason.
I have ordered Amaron Flo 35AH Battery.
It is really annoying. I already the paid whole amount.

I don't know why they taking order if they have to cancel the order.
Snapdeal.com Customer Care's response, Oct 21, 2016
Verified Support
Dear hemant020691,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Oct 31, 2016
Verified Support
Dear hemant020691,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Dear sir . I'm booked acer laptop. Track no.[protected]. I'm cancel my order. But not refund my money. I'm not received my order. But order received again again came. What problem I don't know. Please check my order. Please give me my money.
Snapdeal.com Customer Care's response, Nov 12, 2016
Verified Support
Dear abdul gani,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Nov 21, 2016
Verified Support
Dear abdul gani,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
I want cancel my order. Please open my order.
Mahendra XUV 500 Win The Car

Snapdeal.com Customer Care's response, May 10, 2018
Verified Support
Dear Kiran,

We are not running any such offer. Request you to stay away from such calls/SMS.

Regards,
Team Snapdeal
Please sir /medam i wanna cancil my order.. Because I want to by a other brand watch my order I'd was [protected]
Snapdeal.com Customer Care's response, May 25, 2019
Verified Support
Hi Customer,

Your order is shipped and can not be cancelled at this stage. You can refuse the product delivery if you don't want to receive the product.

Thanks!
Team Snapdeal

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