Snapdeal — fake commitment

Address:	Raipur, Chhattisgarh
Website:	www.snapdeal.com

i had purchase Samsung galaxy grand from snap deal on 03/07/2013 witch was as safer agreement to be delivered whiten 7 days i .e. 10 July 2013 till date
( 11July ) the phone has not even dispatch by the retailer ,according to them the phone will come in transit in next 48 hours,
the payment of the same i.e.18000 was debited at the time of placing order when i ask for order cancelled my apil was not heard
by the miens of this form i amit kumar wants this order to be canceled the and money of the same to be refunded to the to my account by snap deal,

my order details given blow
order number [protected]
phone no [protected]