Snapdeal — Not acknowledging my mail and not getting refund

Address:	Delhi
Website:	www.snapdeal.com

Hi,

My order number is [protected] and complaint number registered with them is 2450206. I had purchased the product based on the comment that it is of free size, however when I received the product it was of smaller size and was unable to fit me. So I returned the product to them as per their email and now I am not getting any revert from them on the status and as per the courier company the product is already delivered to them and I am pretty helpless as they are not even acknowledging my single email.

I have paid INR 120/- in courier charges so anyways the offer through which I purchased got null due to such heavy charges and also I am not getting any revert from them. So Please if anyone can help me.