Snapdeal — ORDER NOT DELIVERED AFTER ONE MONTH

Address:

Pune, Maharashtra

Order No. :[protected]
Order Placed On :[protected]:18:15
ORDER NOT YET RECEIVED



Hello,

Further to our above communication, I had contacted the security
guard in my flat and came to know that, he lost the courier as he had
kept it on the table near the lift and went home. I request you to
confirm this by contacting him in his number.
Here I would like to remind you that neither the courier service nor
Snapdeal called me before delivering the courier to security guard. I
don't think that a courier service who have some value can deliver like
this.So please show some responsibility to find out the product and
deliver to my door step or pay my compensation.

If this is the case from such a reputed online shopping site like
Snapdeal, people will find it difficult to use your service.Reputation
comes from customer service and please make Snapdeal India's favourite
online mall by proper delivery of the shopped goods.Please don't make
online shopping tougher than direct shopping by services like this.By
your irresponsibility I lost my time, trust towards your site. If you
believe in "Customer is king" please do the needful to deliver my
courier or payback as I had paid for it.

I also request you to make it a bit fast as I don't want to waste our time.

I have been trying the customer care number for the last one month they are not even picking my call and responding to my email. Its one of the worst service I have ever seen.

Regards