Snapdeal — product is faulty one

Address:North West Delhi, Delhi

I had placed an order for *Micromax X283 Silver Seller:SPINEL TRADECOM PRIVATE LIMITED*.
The order tracking no. is [protected] .
The product i received is a* faulty and its Hand held speaker is not working. I have registered a complaint in Snapdeal with complaint no. 1391120.
They promise to send the replacement within 7 days which instead took 15 days to delivered to me.
Again the product delivered to me is not appropriate. Charger cable is missing from it.
Could you please help me out with this issue.
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