[Resolved]  Snapdeal — Product not delivered

I have ordered a mobile from snap deal on On :[protected]:12:04 with the order number. :[protected] .Still I havent the product as the estimated time of delivery was on 5th November. They have sent this product through a pathetic courier service named "Delhivery" .

The Courier website not giving any update properly and their number is not responding to any calls or any mails.

I am really disappointed with the service from Snap deal and Delhivery.

SnapDeal — product not delivered

I had ordered a product in snapdeal on[protected]. upto now it doesn't reached to dispatched address!!!!!!!!!!!!!

Hi,
I placed my order with snapdeal on[protected]:52:47 .They said it would be delivered within 7-10 days .But the product has not even been dispatched yet. I have sent them many mails and made a few calls too but they have a very casual approach .They took down my complaint and said that I would be mailed the shipping details and the product would be shipped soon .But no details on that too !!
Pls help ! Let's all against snapdeal get together and close down this SCAMdeal !
Thanks

SnapDeal — Product

We ordered Product (Big Home Multi Kadai) from Snapdeal.com . They delivered a product with damage.
It is very very worst service . The give Kadai hand was broken . Simply they are providing useless product
Since this is my first order it is very very worst

hai i am order 2 product on 06.08.2012.they will say product will dispached on 9.8.2012...
but i am not recived my products


plz help me


thank u

Check out this what a slow process from Delhivery (still not received in my hand)

[protected] (PI[protected] / Pending

Status / Scan Details

Status Status Date Remarks Location Updated by
For further details / clarification on the remarks / additional instructions please contact us at +[protected] / 01 / 02 / 03 between 9:00 AM to 6:30 PM or write to us at customer.support(at)delhivery.com

Pending Nov. 8, 2012, 2:59 p.m. Shipment received North BLR (Karnataka) Delhivery
In Transit Nov. 6, 2012, 1 p.m. Shipment received BLR_Hub (Karnataka) Delhivery
In Transit Nov. 2, 2012, 6:01 a.m. Shipment received DEL_LS_Hub (Delhi) Delhivery

DO NOT BUY FROM SNAP DEAL. THey dont take responsibility of delivering your product if you have used a credit card / Net Banking

Snap Deal refused to take any responsibility of shipping my order after having collected the payment stating that they had received the payment and take responsibility only in Cash on Delivery

I bought an external HD from Snap Deal(Via order number[protected] and paid using Credit Card. I did not receive the porduct and lodged a complaint with snap deal[protected].
THe company kept saying we dont take ownership of delivering the product. Only if you us COD then we assure you that the product reaches you. Else we do not. They closed the ticket.

My product is still not delivered. Request all people buying online to make sure they are aware and use COD only

COD only please

Dear Team

i ordered a book KURUKKU to snapdeal on 31.03.2013 but still when i called at customer care they said your order will be dispatched within 3 days , i dont know what they means from 3 days . its almost 17 days if they dont have any book in stock then they have to inform the customer very same day
Kindly try to solve the matter

Regards
Karan
[protected]

Order ID[protected] and Item HP Pavilion G6-2231TX Laptop (3rd Gen Ci3/ 4GB/ 500GB/ Win8/ 1GB Graph)

It was suppose to deliver by 17th and today is 24th may, still no sign of delivery .

On 21st i spoke to ticket himanshu ( SnapDeal Customer care [protected] and booked a complain #[protected] as per SnapDeal procedure it should be addressed in 48 hours, but no action is taken

then i spoke to 2nd Kranti Anand / anjali of snapdeal cutomer care Customer care, these both are also asking 48 hour to take action.

So when my item is claimed to deliver by 17th and today on 23rd snapdeal Cutomercare is asking 48 hour without any commitment of delivery, this shows their interest in breaking the deal, they are not willing to deliver my laptop,
So I am filing a complaint to refund my amount

Thank You
Sanjay

My number is [protected]
Sanjay

Order ID[protected] and Item HP Pavilion G6-2231TX Laptop (3rd Gen Ci3/ 4GB/ 500GB/ Win8/ 1GB Graph)

It was suppose to deliver by 17th and today is 26th may, still no sign of delivery .

On 21st i spoke to himanshu ( SnapDeal Customer care [protected] and booked a complain #[protected] as per SnapDeal procedure it should be addressed in 48 hours, but no action is taken
then i spoke to 2nd Kranti Anand / anjali of snapdeal customer care Customer care, these both are also asking 48 hour to take action.
On 25th tarique ( SnapDeal Customer care) asking 48 hour to take action.




So when my item is claimed to deliver by 17th and today on 26th snapdeal Customer care is asking 48 hour without any commitment of delivery, this shows their interest in breaking the deal, they are not willing to deliver my laptop,

Because of this deal i suffered alot and went thorogh lot of complications and compromises ( i am using laptop on rent so because of delay in delivery i paid one month rent extra i.e. for may )
So I am filing a complaint to refund my Full amount and my telephone bill charges to call to first flight courier + snapdeal customer care +rent of the laptop.

Thank You
Sanjay
[protected]

Kindly get me a proper responce

[protected] (PI[protected]
i hav ordered iberry Bluetooth Headset-Auxus AH01 and have not received it yet, neither any call or information and the status is showing that i dont want the product which is terrible and annoying. kindly sort this out as neither of the phone nos given are able to connect . please ensure that my product gets delivered positively . thanking you in anticipation .

i ordered a product on snapdeal but still now my product is not S.no Item name Item Code / Voucher(s) Status Unit Price Quantity Price Pre-order
Amount Subtotal
1 Muscletech 100% Mass Gainer - 12 LBS (5.4 Kg)- Chocolate
[protected]
In Transit
Est. Delivery Date: Jan 13, 2014
Courier Name: Delhivery
Tracking No.: [protected]
Track your Order here
Rs. 5063 1 Rs. 5063 N/A Rs. 4563
Offer Discount: (-) Rs. 500deleverd

Dear Ibrahim Yaar,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 15 JAN 2014 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

dhl company please shut down your company!!...no one picks up the phone and the order is not completed which was to be done before 17th june!

I ordered a mobile phone from snapdeal.com 3 weeks ago, which was promised to be delivered within a week. But still after this 2 weeks long gap company is not responding properly and not providing any details about my product.
My product was Micromax Canvas Juice with order number [protected].
I now want my money refunded but company is saying that after shipping they can't initiate refund process.

I have ordered my stylus pen of 155 it is ordered from sneha juneja when will I get it

Had placed order for Philips Trimmer on 28 Jun 2014. Payment was made in advance.
And I had started to check starting on 30 Jun, and everyday the customer service people would say that the delivery would be made in 48 Hrs.
And now today, 04 July, they are saying two different reasons - issue with supplier & issue with courier service. They don't even have courtesy to let me know what is the actual reason.
If there was any problem, they should have let me known when I had placed the order.

Very bad service from Snapdeal. Never trust them.