[Resolved] Snapdeal — Product not delivered | |||||
Hi Sir/Madam I had placed an order in snap deal on 16th June 2013 my order id:[protected]- Handloom Wala (AC BLANKET) . They have dispatched my order on June 19th.I had payed Rs:349 through net banking. But till now they have not delievered my product. When I called to customer care they have not given me a proper response.Kindly get me a proper solution. Thanking you Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
47 Comments | |||||
Comments
Dear Mohit Tanna,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
I had ordered sony bluetooth my order id is[protected] buti did nt get the product iven after estimated deluvery was on 3august i n so sad nd plz help me
Dear sonu2001,
Thanks for reaching out to us with your concern. Kindly share your correct 11 digit order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
Thanks for reaching out to us with your concern. Kindly share your correct 11 digit order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Aug 12, 2016
Verified Support
Dear sonu2001,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
I purchased Asus Zenfone 2 Laser, Order ID: [protected] on 13 Sep 16. It was to be delivered on 16 Sep 16, later extended to 18 Sep 16 but it has not been delivered so far. On pressing track an pop up window opens where last status updated on 15 Sep (Courier is transporting your item to a hub near you). No courier tracking number available. On clicking track Currier it opens India Post site which shows “The page you're looking for doesn't exist. This indicates Snap Deal is giving fake info.
I lodged a complaint yesterday and Snap Deal again promised to resolve issue / revert back with 24 Hrs but again it became false promise. No reply/solution so far.
While purchase Snap Deal offered Gold benefits (Next Business day delivery). Is it Gold benefit ????
Snapdeal is requested to resolve the issue at earliest.
I lodged a complaint yesterday and Snap Deal again promised to resolve issue / revert back with 24 Hrs but again it became false promise. No reply/solution so far.
While purchase Snap Deal offered Gold benefits (Next Business day delivery). Is it Gold benefit ????
Snapdeal is requested to resolve the issue at earliest.
Snapdeal.com Customer Care's response, Sep 20, 2016
Verified Support
Dear 9953007211,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
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We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal