[Resolved] Sodexo — Taking companies and employees for a ride | |||
I have gone through several compliant that users have posted against Sodexo meal vouchers. I would like to draw the attention of SODEXO as well as all users on the recent law behind meal vouchers and the risk that they are taking in using vouchers. Why is Sodexo putting the users at risk? I am sure most of the users are taking this risk due to ignorance of the law. But, Sodexo being in this business should take care of the users by informing them clearly. IRDA regulated insurance sector when the insurance companies were taking consumers to ride. Who is regulating voucher companies? At least the Income tax department should take the initiative... As per the rules governing meal allowance ( refer Income tax site), meal voucher are tax exempt if the following conditions are fulfilled 1) Used for food and beverages only - No grocery allowed 2) Used during working hours by the employee 3) Spend Rs. 50 per meal only and not the entire booklet in one go 4) Can use them only in eating joints - (def.- eating joint in a place where people can sit and consume food) 5) Vouchers are non transferable This means that majority of the users are using Sodexo meal vouchers illegally and are liable to legal action. I am sure users would chuck meal vouchers and be a law abiding citizen. This rule has been released by Income tax department in Dec 2009 and hence I can understand that the users are not aware of the same. But isn't Sodexo or the Income tax department not aware of this? Through this forum, i would like to urge all the complainant to talk to their company and take legal opinion rather than using meal vouchers and posting complaints wherein they themselves are flouting the law! Take care! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Naren,
Would appreciate if you can update your thoughts on this platform itself. It will be helpful for a larger lot...
Would appreciate if you can update your thoughts on this platform itself. It will be helpful for a larger lot...
I went to Monginis cake shop @ Sarvodaya nagar, Mulund (West), Mumbai to buy a cake.
I asked them weather they are accepting Sodexo meal vouchers or not?
Shop owner said "Yes".
Then I chose one cake and asked for bill. The cake amount was 500Rs. I have him 500 Rs Sodexo meal voucher.
Show owner said, "We will not accept 500 Rs Sodexo, Either give me 10% extra or pay half of the amount as cash and half of the amount with sodexo"
I asked is that a rule from Sodexo ??
Shop owner said, "SAB LOG lete hai, its nothing New."
I said, "OK, FINE. Give me in written on Bill that, you will not accept Sodexo for full payment of the bill".
Shop owner did not hesitate to give me in writing.
After that I went scanned the bill and sent formal complaint to Sodexo.
Few days did not get any response then after my few reminders, I got reply to contact some one.
That person asked me to contact some ohter person.
All this took more than 2 months still I am not getting any concrete response from Sodexo.
It seems SODEXO company is trying to protect them, They are the only one encouraging the Shop owners to ask for extra amount. This way they are fooling the common people.
We should stop accepting Sodexo meal vouchers.
If any one wants any proof like Monginis cake Bill, Email conversations with Sodexo company can contact me @ [protected]@rediffmail.com.
I asked them weather they are accepting Sodexo meal vouchers or not?
Shop owner said "Yes".
Then I chose one cake and asked for bill. The cake amount was 500Rs. I have him 500 Rs Sodexo meal voucher.
Show owner said, "We will not accept 500 Rs Sodexo, Either give me 10% extra or pay half of the amount as cash and half of the amount with sodexo"
I asked is that a rule from Sodexo ??
Shop owner said, "SAB LOG lete hai, its nothing New."
I said, "OK, FINE. Give me in written on Bill that, you will not accept Sodexo for full payment of the bill".
Shop owner did not hesitate to give me in writing.
After that I went scanned the bill and sent formal complaint to Sodexo.
Few days did not get any response then after my few reminders, I got reply to contact some one.
That person asked me to contact some ohter person.
All this took more than 2 months still I am not getting any concrete response from Sodexo.
It seems SODEXO company is trying to protect them, They are the only one encouraging the Shop owners to ask for extra amount. This way they are fooling the common people.
We should stop accepting Sodexo meal vouchers.
If any one wants any proof like Monginis cake Bill, Email conversations with Sodexo company can contact me @ [protected]@rediffmail.com.
Appreciate your efforts but you seem to be ill informed about the whole scheme. Please forward your contact info so that we can remove your doubts about the system.