Sofa World Pvt Ltd — Not returning the Sofa after taking it for repairing

Address:	55/e, hitech city, Kondapur, Main Road, Hyderabad, Hyderabad, Andhra Pradesh
Website:	www.jrsssofaworldpvtltd.com

My name is Jayant Kumar Singh, I bought a sofa in 2011 from Sofaworld with three years warranty. My sofa had some issue so i went to sofaworld kondapur to inform about the same and they told me that in next couple of days some one will visit to fix it but even after that almost 45 days no one came. So visited the sofaworld again and they said some will visit tomorrow and as usual no one came. So I again visited them then Mr. Ahmed told me that we will send some one tomorrow to pick up your sofa and will fix it in two working days in our work shop. So last Sunday which was 06/07/2013 two person came and picked up the sofa and it was informed that i will get it back on Wednesday. I never got my sofa back so called back on Thursday and it was informed you will get it tomorrow. I said no problem. Again same thing i never got my sofa back, I called back on Friday and Mr. Ahmed said you will get it either tomorrow or by Sunday for sure. Same thing never got my sofa so called him yesterday on Sunday and Mr. Ahmed said Sir you don't have to call me any more you will get your sofa tomorrow. And again i Never got my sofa back. So i spoke to Mr Joseph the Generag manager on 07/15/2013 and he said i need 48 hrs to resolve your issue but never said by when you will get. Its 10 days now i have not received my own sofa. Its like i am begging for my own Sofa.

Jayant Singh