[Resolved] Sony Bravia 32" LED TV Ex420 — Colour Problem i.e Only Yellow colour Images | |||
Purchased Sony Bravia LED TV EX420 on[protected] but after 14months the background colour went red. Called Sony complaint centre and a service engg. told that the Main PCB needs to be changed, the cost of which is Rs. 7500=00. But when I said that what will be warranty after changing the said PCB, he said that there is no warranty for the same. I understand that the Sony LED TV has some basic technical problem which the company is overlooking and selling the product without bothering about the company's reputation. I had chosen the product by brand image but with this episode I would advice everyone not to buy SONY LED TV. As even if part is changed there is no guaranty that in near future the set would work properly. FOR GOD SAKE DO NOT BUY SONY LED TV SETS. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I think this is a real problem. It has occured in my 40 inch LED KDL EX 520 TV also. Somehow Sony is losing the name. I do not have other option than to replace the PCB means 7500 plus their charges and service tax. It means CRT is still reliable item than LCD/LED.
Sony to respond on mm.[protected]@gmail.com
Sony to respond on mm.[protected]@gmail.com
in I'm also facing the same problem in my Sony tv Whose model is KDL 32EX420. The background color has changed to red and the pictures are appearing like oil painting. I purchased it November 2011. I don't know how much it will cost me to repair the tv. Plus their service charges and visiting charges are too much..around 800.
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