[Resolved]  Sony Bravia KLV - 32ex400 — BAD PRODUCT

Address:

Karnataka

I purchased SONY KLV-32EX400 LCD TV from E-Zone-Subramnaya Nagar-Bangalore on 09.01.2011. Invoice No:[protected]. During July 2011 one my friend ( photographer) told me this TV can be used as a monitor for my PC. On his advice I connected SONY TV to my pc. After selecting PC mode from TV menu - I was not getting any signal. I registered a complaint on 17.8.2011 -No:7976724. On 20.8.11 received a call from one Mr Tarun ( who shows very keen interest in all calls - but nothing works out) and assured immediate action. Till 22.8.11 no body attend the complaint. I went to E-Zone and enquired but for my astonishment the lady booking the complaints that my complaint is attended and it is cancelled. Again registered a new complaint No: 8004755. On 34.8.2011 one technician by name Raju visited and said the PC signal and resolution is bad !!!!!!!!!. He left saying that he will bring his LapTop and connect. Next day he came with laptop and started guiding him from my office "how to set screen resolution". The problem did not solve. Next on 3.9.2011 TV Circuit board was replaced. Now since 24.10.11 TV is lying idle with no power input working. POWER SUPPLY FAILURE. Since three days I am waiting for them. BETTER THROW THIS "SONY" OUT FROM INDIAN MARKET.

Jayaram.R
CEO
Fateh Solar
[protected]