[Resolved] Sony Bravia KLV 32s 400a — Sony is worse than a Cheap chinese product | |||
Sony products in India are cheaper than chinese products made by under paid, under aged and Mal nutritioned Chinese kids. Wish I was aware of the quality of goods they were manufacturing and selling in India. I gave into the quality of products that they sell in the US and always buy Sony products in the US. Below is a email sent by my sister regarding the issue and there has been no response from Sony. The service center says that, we have to spend Rs. 11,000 on a part which is not under warantee, which means, if that blows up, get another one, so guys at Sony can sit on their fat and mint money.. "I Want my Money Back." P.S copy of email sent to Sony and also attached copy of Invoice. "This is in regard with the complain no - SSZM5430 which we have placed against the problem found in our LCD TV - Sony Bravia KLV 32S 400A which was purchased on January last year. When the service men from Sony checked our TV, they said that there is some problem with the panel and it is a manufacturing defect. The cost of replacing the panel is almost 90% of the cost of the TV. Furthermore there wont be any guarantee of the replaced panel. We really would like to know if this is the quality of product manufactured now-a-days by Sony India. We feel cheated by paying 40,000 Rs for such a junk box. Please replace the defective panel at the earliest since it is a manufacturing defect and of no mistake of ours." Was this information helpful? | |||
Complaint marked as Resolved
Sony responded to the complaint and accepted to fix the problem without any cost except for Shipping and handling. Thank you consumer complaints. | |||
Add a Comment | |||
29%
Complaints
8014
Pending
0
Resolved
2252
View all 8014 Sony India reviews & complaints
+91 99 6793 9629
+91 90 2912 0629
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
View all Sony India contact information
Post your Comment