Sony — IRRESPONSIBLE BEHAVIOR

DEAR SIR,

THIS IS REGARDING MY GAME CD LOST IN SONY SERVICE PROCESS.
I HAD GIEN MY PS3 FOR SERVICE ON DATED 03/03/2010. FOR SERVICE DUE TO IT NOT READING MY GAME CD & ALSO MY GAME CD IS STUCK INSIDE.I TRY TO EJECT BUT IT DOESN'T WORK.BLUE LIGHT IS ON BUT CD IS NOT EJECTING.SO I GVN IT ON SONY SERVICE CENTER ON DAYANAND VIHAR NEW DELHI BY LOG NO[protected].I CLEARLY MENTION TO SONY SERVICE CENTER ATTENDENT THAT MY CD IS INSIDE. SHE MENTION IT ON JOB SHEET ALSO. ACCORDING TO YOUR SERVICE CENTER ATTENDENT MU PS3 SENT TO MATHURA ROAD FOR REPAIRING. AFTER 2 DAYS SHE TOLD ME THAT THEY DIDN'T FOUND ANY CD INSIDE AND YOUR PS3 IS READY PLS TAKE IT. I VISIT YOUR MATHURA ROAD SERVICE CENTER. BUT NO SOLUTION WAS FOUND.I HAVE LOST MY RESIDENT EVIL 5 CD IN BETWEEN YOUR SERVICE PROCESS. IS COSTING RS.3550/-. PLS HELP