[Resolved]  Sony — repair related

the mode switch of my v cam wasnt working so i took it to sony authorised service centre in trivandrum, madona sales and they said that the mopde switch needs to be replaced. I left the cam with them but even after a week it coudnt be repaired as the part wasnt available. At that point of time i was serving in trivandrum and i was going to japan for a fortnight and i needed the vcam and since i was going thru delh i thought tat i will get repaired at delhi where i will be staying for 10 days before going to delhi. In delhi i took the vcam to sony authorised sevice centre, somru technologies, 114 palam extension sector7, dwarka, new delhi-75. they said that it will take them 2-3 day to repair the vcam. bit even after 7 days due to non availability of part the vcam couldnt be repaired and on 23/09 i left for japan without the vcam. i returned back from japan on 8/09 and on 9/09 i went to somru technologies to get the cam and they said that it has been repaired. on checking the vcam i gound that even though the mode switch was working they had spoilt the lens of the vcam. Initially they didnt agree that it was their fault but later they accepted their fault nd agreed to repier the same free of charges but said that it will take another week;. i told them that im not from delhi and its not possible for me to come to delhi from trivandrum to collect the vcam, but they said that they are helpless and that the vcamcan only be repaired after the part is available, so i left the vcam with them and left fortrivandrum. in the meantime i got posted to indore and it been 2 and half months and my camera is yet to be repaired. they have never called back and informed me about the status, however every call of mine has benn replied with the same answer- part will be available in one week and the vcam will be repaired. I donno what to do, i cannot take the vcam without getting it repaired by them and they are not repairing the camera which they spoiled during repair.