[Resolved]  Sony — significant delay in delivery

sir/madam,
My name is Dr.Vikash Kumar Bhojasiya.I had given my camera for servicing for a flash problem in my cybershot DSCW50 on 18/08/2008.The log information no is[protected].BUt after getting a telephone call( on 19/08/2008) regarding the charges to repair it which was about 2220/-, i refused to work it out and asked them to return to me.I got the reply that i shall take back my camera next day as they have to send it to the service center.But even after 13 days passed out i.e.today 01/09/2008, i could not get back my camera.The person in service center told me sory for it and will try to get it in his office next day!i was shocked at this type of sony services. i am a doctor, the place of service center is 20 kms from my residence and i am not getting my product.
Also you( service center people) are not ready to send it my my residence.
I felt myself victimised by sony.All the way i have to spent my precious time and money to get back my own thing twice all because of your falut.Ihave a doubt whether my camera is in correct condition or someother damage sony people would have done during this period;hence not sent to the service center????
I want to lodge this complain and get the compensation and action against this irregualrity