Sony — Faulty Laptop
Yoyogeshkumar93 on Feb 8, 2012
This is with reference to a Sony Vaio laptop (Model E Series VPCEG 15EN; S/N 27548163 7002277 ) which I bought on August 25th 2011, at e-Future New Delhi. I have been facing continuous issues with the laptop since the day I bought it. The laptop isn’t operating properly. It is very slow and many a times when I try to log in it takes me to a totally different (a weird looking) desktop. Sometimes I wasn’t even able to log in. I don’t use this laptop very regularly, and whenever I try to use it the problem persists. The system can be checked by a computer forensic expert and you would know that the laptop isn’t used for more than 5 hours in total.
I have contacted the customer care many times and I didn’t get any satisfactory responses. As per the instructions from the customer care once I had recovered my system which I had done as per the instructions given by your experts. I was told that by the customer care that it was a software issue and recovery would solve all the issues. I was on the phone for about 30-35 minutes and they provided support which proved to be of no use in solving my issue. The laptop was working fine for the next 2 days, and then it continued to have the same kind of problems.
They every time Formatted My Laptop but not solve my problem
They already changed my Hard Drive and DVD Writer
My contact Numbers are : 09990-990-840
|15 Comments Updated:||Share0Tweet0Share0|
Post your Comment
+91 90 2912 XXXX
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
© 2016 Consumer Complaints Forum
If you have an inquiry, or any constructive thoughts, creative ideas, and reasonable offers, please, contact us