Sony Ericsson — Faulty Handset
I HAVE LODGED A COMPLIED AGAINST MY SONY ERICSSON MOBILE W910i on 16/04/09 THROUGH THIS SITE BUT TODAY IT HAS DISAPPIED FROM THE LIST
OK, ONCE AGAIN
COMMUNICATION BETWEEN MYSELF AND SONY ERICSSON CUSTOMER CARE
This is in continuation to our various e-mail correspondences regarding supply of faulty mobile handset on 29/08/08. As you know, the purchase of the new set was made on 29th August 08 and it is more than a month we have been corresponding.
I do not understand the need of such a Correspondence. I am not getting proper response from the dealer. Please understand that I have spent Rs. 15, 000 not to get an apology or solace from you but to get a faultless set. Please do not try to complicate the issue by using routine commercial language.
What I want is absolutely a new set repeat NEW SET not a repaired one as I did not use your set not for a day.
Please take request as serious and ask your Indore dealer to provide me a new set forthwith. If you fail to do the needful immediately (within 48 hours) I will have no other option but to initiate legal proceedings against your dealer and you besides warning the people through local vernaculars not to become a victim of Sony Ericsson.
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