[Resolved]  Sony Ericsson — Service and repairs

I had got the Joy stick of my Sony-Ericsson K750i repaired from a Sony-Ericsson service center in Gurgaon, but after 2 days of that the phone display went white, and when I took the phone back to the service center the manager refused to handle the phone he said that the phone may have got damaged due to the software getting corrupted or some problem in the main board of the phone, how ever he confirmed that the Cap of the Joystick was not fixed properly. The cold response from the the Store manager made me write to the Sony-Ericsson customer service mail id, how ever I did not get any response from them.

The Service station name and Add is
Mobile phones India
114, central Arcade, DLF City - II
Gurgaon - 122002
[protected].
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Aug 13, 2020
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plzzz heip me i buy new mobile w595 sony ericsson store begumbright in meerut city store name is mobile world my mobile workinng only 21 mint this time is dead stoire man no chengh my phone tell me your mobile is out of gaurentey iam very disterb plz help me i proowit my mobile gurenty is 100%, plz call me my number is [protected] it is my 1st multimediya mobile my 5 month seliari gon this mobile i purches 15/7/2009 working mobile only 17/7/2009 i have bill this mobile
CAn any buddy give me correct phone number or address of Sony ericssons service centers in mumbai?? I tryed to call at lamigton read service station but the person said that it closed and shifted somewhere else, Sonyericsson site does not give any details of its service center. i have also noticed that the charges these service centers charge are not uniforme every where they charge as per the particular centers policy.
can't not updeat swofwear
Hi, I have given a handset G 700for repairing and it is in warranty to salora Patel nagar on 28th of July and they have given the time limit of one week.still i did not get my handset and they are not able to given the remaining time, service is very poor and handset is rejected due to quality. more than 6 times i visited the service centre for different quality issue, pls advise.
we purchased a sony ericsson W200i mobile handset on 19 oct 2008 which has a one year warranty .right now my mobile handset joystick is not working properly from one week and i went to the sony ericssonservice centre situated in bangalore namely srishti service centre they told that the liquid is gone therefore to replace that they are charging 600rupees .since there isa warranty there is no question of asking any service charges so i want a reply stated above.reply is a must from ur side
i had purchased a w200i walkman series phone on 19th of october guarranted one year warranty from past oneweek the joystick is not working so when i contacted the service centre namely srishti services in bangalore (domlur)he told that there is no liquid in the joystick and he is charging 600rs toservice it.since ithas a one year warranty the service has to be done without any cost .so i want a reply from u as stated above so we want the mobile to be serviced with free of cost and from ur side .ex[ecting ans answer.then wats the differeence between china mobiles and sony ericsson

Sony Ericsson — Doesn't catch network when phone is idle

I bought Sony Ericsson mobile on 3rd May 2009. From day one I noticed that the phone goes off from the network if its kept idle (no phone calls received or made). This is noticed in the mornings when the phone was idle at nights. I can see the network signal strength and service provider's name on the phone screen, but all callers will receive the phone is switched off. But, once a call is made from that phone, it start working normal; problem is when it’s idle. Mostly I notice this problem in the mornings as the phone is not used at nights.

I have visited their authorized service center, Kaizer Telecom, Vashi, Navi Mumbai twice, but the problem still persists. First time on 2nd July (Work order No: SE309KT110030) collected same day. Second time on 23rd July (work order no: SE309KT110295) and collected on 30th July. During this period they were supposed to have tested the phone, don't know what they checked because when I went to collect the phone, the battery was in discharged condition - I couldn't even check if it’s in order.

Upon reaching home I charged phone and noticed that the keys were depressed inside and upper cover popping up. I have taken up with Ms. Shalini Sharma of Sony Ericsson (Shalini.[protected]@sonyericsson.com) but she is also not responding now. First time she responded and arranged a stand by set because the service centre wanted my hand set for a week to 10 days to test and have it replaced from the company.

Now I am totally convinced that this set could be a problem and need replacement of this hand set. My expectation is justified because, the set couldn't be repaired in spite of giving for service two times and the hand set beauty is diminishing with the way the set is handled at the service centre.

Appreciate the help in this regard.

T700 mobile sony ericsson — regarding mobile

I m using T700 sonyericson mobile bt in june month i have display problem where i handed over my mobile on 26 june 2009 to service center at NIT FARIDABAD.

Its been One and half month and there is no response. They tell that there is no stock, mobile has been sent to Head office and they have ordered for it. Since i don't have a spare mobile its been a pain to me handle my day to day life.
It would be great if you consider my request and do the needful.

Thanks

Surender chaudhary
HUDA complex computer basement
sec 12 near court fbd HR.
hi
i have bought a cell mobel number K810i (cyber short) in jan 2008 from HOT SPOT .. after six or seven month it handfree, charger port, memory card, camera click button, and navigator key were failed to work. finally i visited to service center in green park, they have repaired by cell or change my handfee and memory card. In feb. i notice that my handfree wire was broken. because it is so thin and we affraied to carry it.. but i have another poblem, In june again my nevigator key is not working and when ever i open any contain in menu it would not display, , jut come and go . finally i think to go to service centre but you have not any suthorized service center in south delhi. what should i do . and one more thing i will never ever want and suggest any one to buy sony handset because. it has so many problem, , it just work properly for max to max six month and after that problem problem and problem
I have purchased a sony ericsson W580i on 14th september ' 08. The camera is not working & the mobile is getting switched off autimatically. i went to the local sony ericsson service centre on 28th July and was very dissapointed.

First they treated very rudly
second my problem was not solved yet
they have only given me a job sheet and nothing has happened till date.

Kindly help.

Sony Ericsson / W350i — After Sales Service

Hi,
I am Vikas Gupta on 29/07/09 I had Purchased Sony Ericsson On 13th of Aug I found that the Display of my mobile is not working, so for that I went to Sony Ericsson Service Center on 14th Aug . I told to staff that the Display screen of my Cellphone is not working and I want 2 get change this Display Screen. But the executive replies that it has been broken due Liquid or due to an accident and it will be not covered by the company it will be chargeable which cost Rs 1550. On the Other hand i told them if it has been broken by an accident that surely it will got some scratch on to it or if it is by liquid than it can be checked by the internal circuit whether it is dry or wet. But the reply from company executive was the same that i have to pay and it will be not covered under the warranty period. So In this situation I was totally helpless and finally i had to make the payment. so kindly help me out and provide me the refund of that.
The Address of Service Center is as follows:

Vasihnavi Services
SONY ERICSSION CERTIFIED SERVICE CENTRE
Shop 6 & 7, Mohan Park, Plot No 45 -46 West Guru Angad Nagar,
Laxmi Nagar Delhi - 92 opps. BSES Office & Radhu Palace,
Ph: 43019955, M: [protected], [protected]
Dear/ sir, miss or Mrs., ,

I want to inform you of an issue that I'm facing in Egypt with your factor in Egypt DELTA co. I have a Sony ericsson K850 I (S.N: CB10T9BZA, IMEL: 35887401 – 451247 – 5) from June 2008 and after 13 months the mobile display screen went faulty so I went to the service n& repair center of DELTA co. since 4th July 2009 (work order no.:46170) and they told me that this issue will take about one week, after the week I went to receive my phone but they said that Sony ericsson is responsible for not sending the display shipment in the right time and this occurred a week after week till now 14th August 2009 for the same reason.

Actually I didn’t expect a bad customer service from a well known brand like Sony ericsson which make me will think twice before buying Sony ericsson mobile in future.

Kindly try to resolve my problem…….With all respect.
when i turn on my camera, another application is running, close it and restart the camera.. but there are no other applications open, it is already 2 months sice it happened.. please help me..

Sony Ericsson — Delay in repairing damaged Handset

Dear Sir,

I have submitted my Sony Ericsson mobile handset whose model no. is J132 and IMEI no. is [protected] at one of the Sony Ericsson authorized service center i.e., NEW DELHI TECHNOCARE which is situated at Central Market, Lajpat Nagar II, on 22nd July, 2009 Wednesday against Work-order Number SE309TEC12594. At that point of time, one of the service center executive promised me that the handset will be repaired within 05 working days. But, now more then 21 working days have already being passed and still my handset is in repairing status. And, moreover the contact number of the service center which is printed on the Job worksheet, i.e. [protected] remains hang-up all the time. I even mailed them 10 days ago but they didn't respond to it except auto-reply. I can’t expect such kind of services from a company that promote it brand being one of the most consumer friendly company to serve its customer in such a pathetic way that they can’t repair a new handset (15 days old) in 21 working days. I already visited the service center twice but still there is no use of it. So, I request you to kindly do the needful as soon as possible.

Bharat Chauhan
[protected]
Dear Sir/Madam,

am using Sony Ericsson mobile model 200i from the past 8 months, for my security purpose i put password in my mobile.[my mobile unlock password is 7860], but some person go inside the setting and change my old password and wright now am not unable to open my mobile by using my old password.
so please give me remedis how to upon my mobile lock code, my number is [protected].

Thanks & regards

Syed muaz ahmed

mobile no: +91 [protected].

Sonyericson W810i — Need phone to be blocked! Please help!

I have lost my Sony ericson W810i this evening. I need my phone to be blocked and if possible to be traced. how does this work? how will I know it has been blocked?
Please contact me at [protected]/ [protected]
or mail: [protected]@yahoo.com/ [protected]@yahoo.com

IMEI Number:[protected]

Sony Ericson W810i is the phone stolen

This Phone has been stolen, and i need it to be traced. It was taken while entering a bus!
I desperately need your help! Please help!
dear sir/mam
i purchased w302 from punjab by The Mobile Store they mis guide me about the set. i purchased it a month ago, he told me that its sound quality is best, he did nt show me the dummy, but when i purchased and open it then i was surprised that its sound clearity is around neglegeble, only that person can hear its song voice who is near to mobile... so it does nt fullfill my requirement so i want to exchange it plz hel[p me...
dear sir/mam
hiii m gurvinder singh from bathinda, this is my complaint
i purchased w302 from punjab by The Mobile Store they mis guide me about the set. i purchased it a month ago, he told me that its sound quality is best, he did nt show me the dummy, but when i purchased and open it then i was surprised that its sound clearity is around neglegeble, only that person can hear its song voice who is near to mobile... so it does nt fullfill my requirement so i want to exchange it plz hel[p me...
thanks
regatrds
gurvinder singh
mobile no. [protected]
Landscape mode for the video player of sony ericsson w350 is not available. Kindly make some sftware upgradation for this.
hi sir...i am from chennai(avadi)my cell had been handed due to some software problems...

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