[Resolved]  Sony Ericsson Mobile — Sony Ericsson Mobile Complaint

Sony Ericsson — mobile gets switched off

heloo sir
i had submitted my handset many a times to the sony service center here at bhopal situated at zone-2 mp nagar named accel frontline but no solution is made to mde to my handset everytime they just upgrade my software and return back tha handset . i am facing this problem from the first day when i had purchased this handset and today seven months are passed and they are not all giving proper response to my handset named sony ericsson - f - 305 . many a times i had mailed to sony ericsson but no rply from their side also i had 8 job sheets of my nobile plzzzz sir help me as i am facing this problem fron the first day
thanking you
kapil sachdev

Sony Ericsson C510 mobile — Not getting proper after sales service within warranty period

Bought the Sony Ericsson C510 handset on 21st April 2009. Problem of the handset: Distorted sound from the speaker(the main speaker from where ringtone is audiable). Visited the Sony Ericsson service center (Neosa Electronics Pvt. Ltd.) several times for the replacement of the speaker. Feedback: The speaker is not available with us, will let you know as soon as we have the same. Atlast, they took the handset on 29th July 2009(Work order number- SE309NEP10182).
On 7th Aug 2009 called up the Sony Ericsson customer care complaining the same (Complaint Number [protected]). Was asked to call them up again on 12th Aug 2009. Today(17th Aug 2009), called up the customer care for the resolution. But, they asked to call them again on thursday(20th Aug 2009).
I am not getting any feedback from the customer care nor from the service center. Neither they provide a spare handset for my use. Its very problematic if I have to buy another handset for my use though my handset is in warranty period.

this is the worst ever model (w350i) i have seen from sony a world wide reputed company. i have to see its service station every now and than for small and major problems. its around 1yrs i have purchased the phone but i seen the service station for 10 times. i dont consider this sucess even though it provides good music effects. the quality of the phone is pathetic and of infirior. on the contrary its Rs1000 costing phone provide good quality.

i never ever suggest anyone to buy sony phone

Sony Ericsson — mobile

dear sir,
mera sony ericsson k530i mobile ded ho gaya hai kya ap deak kar sakte hai.please apna address bata do.

dear sir,
i had purchase a f-305 mobile handset from "beecham`s prees pvt ltd ...m-6 cannaught place, new delhi
on 13 - june - 09 but i not really satisfied of the product the mobile has full of complaints...
i had purchase this mobile worth rs 7200/- but i hope the quality of product is not well as well his price
first time in my life time i have seen these kind of complaint in single in new mobile peice ...
the complaint abt the mobile has given below...
1>. the mobile hang any time any where with out any reason
2>. the mobile cam is 2.0 mega pixel but the pic quality not so good as clear as in nokia mobile or his zoom function is not cool...
3>. the mobile is not well prepared for finding networks of any company wheather i used airtel, aircel or voda...
4>. when i use his speaker phone.. its not working properly even i havent heard properly
5>. the music quality as not good as i heared other handset of sony erricson
6>. the company has not given proper accesories that would be given by company...like data cable, etc3
7>. i think the china maded or local ear peice is given better quality sound then urs ear peice

sir ... maybe urs under estimate of these complaint but its true...f 305 is not a success ful version in urs mobile range...as a true lover of sony erricson ...i would request to please take a needful step on my complaint
i hope u wud me satisfy as early as possible...my cntact no is [protected]...pls give me rep
my email address...sgsc.[protected]@yahoo.com
thanking u

urs faithfully
sajal gupta
[protected]

Sony Ericsson — Misbhevaiour @ Sony, by manager Mr Ajay.

This is to bring in notice that I have submitted sony handset (W580I) in Lucknow service center work order no. Se[protected], on subbmission of set i was told set is not under warranty as IMEI no is expired, but I have puchased the set from 'The Mobile Store" on 13/09/08, which clearly shows its under warranty, as I had lost original recipt I was told to show the recipt by evening, but due to high repair of cost service center now does not stand on their words, and replied that "set is booked under non warranty, so we cannot do anything". & the center manager Mr Ajay was very rude in behaviour & was not ready to listen any thing was behaving like I am a begger at his doorstep..
This is a very shamefull part, if SONY ERRICSON has market stratigy like this & emply Managers like this.

i have given my mobile(sony ericsson W350) two weeks back in univercel show room(saibaba colony branch)for service. they said we have given it in sony service centre, had heating problem. they said have to replace mother board but till now i have not got my mobile. No information about when will i get the mobile, very bad service. You have a very bad response. I really dont understand how long will you people take to service a mobile. Really bad service. Ask your people to give my mobile in two days else please return the money. How long can we be without mobile and this is not the first time it always happens with univercell. Worst service. Please take some neccesary action.

Sony Ericsson — sony z555i new mobile phone dead

i hv purchase sony Ericsson z555i from HOTSPOT dealer, after 2 months phone started some problem deposit at sony service centre on date 25.08.08. No response after 8 days of deposit of phone at service centre
Work order no SE309Rtc12636 (complaint at call centre they need more 10 days)

soon as possible replace mobile

HI, I AM MUKESH, I HAVE W350i LAST FIVE MONTH, ALL RUBBER COATING ARE REMOVE AND FLAP BROKEN.SERVICE CENTER HAVE NO RELATED PARTS.WHAT CAN I DO.

Dear Sir,
Am using c510... the problem is am not able to open calculator in my phone please solve this problem as soon as possibl

I want the PC suite of the sonyerricsonZ550i so plz provide the same a.s.a.p.as i need that to connect my handset with the PC by the data cable so kindly send it so I can copy that to my CD /Pandrive

sir,
my mobile sony erisson Model Number - W 800i.
some problome key pad butten is not work. i want to give service where the place here in chennai . my mobile number 91 [protected]

I have purchased sony ericsson - mobile phone model
G502I vide sol.no.[protected] at Sangeetha, Indiranagar on 31.12.09 and covered insurance for the same for a period of one year.

IT IS HAVING HANGING PROBLEM.

When requested for service at Domulur and they have asked service charges of Rs.400/-.

What is the purpose of insurance and services provided towards the same.

Even the flap breaking is usual complaint and noone in bangalore is able to rpair or the replacement of the spares is very difficult.pls stop mfg these kind of phones where in you cannot provide the spares for the broken parts..

sony ericsson/ mobile — not receiving the mobile between warranty period

one month ago my handset gone to dead state. i have purches this handset before four months ago. I gave it to service center . after 22 days it is received to me , and after 2 hours it shows same problem. i shows it to them and again they send it for replacement. so, from 50 days i suffering many problem without mobile, becauce of the faulty service of service sentre.

My mobile is W580i. I bought it one and half year back. During free service period once i got LCD DISPLAY PROBLEM. i approched sony ericcson service centre in ambattur, chennai. they found that it was a inbuilt problem so they made a free service and assured me that i will not face any DISPLAY related problems in feature. but now it happened again.now i again approched your service centre in ambattur but they are saying that they will claim charge(about 2000) for resolving the problem by replacing new display. i am very much fed up with your phone quality . i am not satisfied with your product(W580i). i request you to take this complaint serious and i need a solution to this problem. i request you to either replace my mobile or to put a new LCD DISPLAY freely with out charging amount . do favour for your valuable costomer. i am struggling with my mobile due to this display problem...

my sony ericcison cell W580i is in display problem . already during free service period i faced the same problem. now they are demanding rupee 2000 to resolve this problem by replacing new display. i am very much fedup due to this problem. i am also fed up with your product quality. i request you to take necessary steps to resolve my problem by doing free service or else to replace my mobile phone...do a favour for your customer

Sony Ericsson W580i — Handset not repaired even after 2 months of submission

My work order no is.-SE309RTC11540. My phone got dead on 28 july 2009 and i submitted it on 31 july 2009 with the sony ericsson service center. But till now ie after two months i haven't received my set repaired. They are just postponing its delivery on one excuse or the other. Once they said that i can receive my set but on reaching there they said it hasn't been repaired. I am harassed at the hands of sony ericsson service center
SCO-23 Sector- 18D
Chandigarh 160034

My advice to all is don't buy sony ericsson sets only buy NOKIA sets as there after sales service is the best.

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