[Resolved] Sony Ericsson — trying to cheat customers by telling high rates for servicing | |||
hai... i am Mr.Sarath K Babu from kerala came all to chennai to repair my mobile at chennai anna nagar sony show room named swagat sony showroom servicing center. i called up the show room and they told that it will cost 2800rs for the touch screen including the service charge and there by i ordered for the screen. after reaching chennai they told that it will cost about 5500rs for the screen. this is not what expected from a multi national company like sony. this case is a curious one which will make the customers feel bad about the company and its servicing. the people working at the showroom was behaving like as if we customers are beggers and they are not at all giving any respect for the customers. this is not to be further encouraged by the company like sony. i got the mobile repaired at other shop for just rs.800. see the difference in the rates its more than 300rs. i enquired here at kerala also about the rate of the touch pad and screen and the rate i got was 1800rs, but they told it will take more than 1 month to get the spares. so kindly take this to ur notice and take appropriate action against this. looking forward for ur reply([protected]@gmail.com). don't ever let this type of incidents happen again with sony customers.. i feel so bad for what had happened,your service center's should not cheat customers like this. take care with this service center at chennai "swagat sony mobile showroom servicing center,anna nagar, shanti colony, 4th avenue road,chennai 40" your's faithfully sarath k babu Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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