Sony Ericsson / Xperia X10i — faulty mobile handset/wanted replacement | |||
Dear Sir, This is with regards to the Sony Ericsson X10i phone purchased from sony ericsson enterprise (details of phone and purchase as in this email below.) With deep regrets I wish to inform that the phone was purchased on companies good reviews however, I have been experiencing problems with the phone since a week of my purchase. Currently the phone is lying with the authorised service centre at Patna. Description of the problem: I was handed over the phone to Aditya enterprises (Patna) on march 11 ,2011. The major problems are (but not limited to): poor battery backup and screen tapping problem. And after checking the problem I was informed that the phone will be swiped in a week but, when I visited to them after the promised date they told me to come after 2 or 3 days .Again I went to them and they told me that your phone has not come yet so kindly visit us after 2 or 3 more days. Well, so on March 24th I went to the service centre and it was really very disappointing moment for me. They did not swipe the phone and still the problem of the phone persists. I am informed that the phone will be swiped on same work order number. Now you tell me what should I do. I m feeling really very disappointed. I hope you very well understand the kind of mental tension i am going through due to the lack of phone and continuous non-cooperative attitude of the service center. The description of the phone are as follows: Service centre-Aditya enterprises.G-13, USHA ARCADE,SISODIA PLACE EASTBORING ROAD 2327147. NEW WORK ORDER NUMBER-SE[protected] PURCHASE DATE-OCT 11,2010(HANDSET IS CURRENTLY UNDER WARRANTY) Model-XPERIA X10i IMEI no-[protected] Regards, Abhinav singh [protected] Was this information helpful? | |||
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