Sony — FAULTY LED TV

Address:East Singhbhum, Jharkhand

Dear sir,


I HAD PURCHASED SONY LED TV,MODEL KDL-26EX420 IN5,SERIAL NO 2441746 FROM REGAL ELECTRONICS SAKCHI,JAMSHEDPUR.BUT IN OCTOBER 2012 SCREEN OF TV DEVELOPED SOME DEFECT.AND SCREEN WAS REPLACED IN OCTOBER 2012.BUT IN NOVEMBER 2012,AGAIN SCREEN HAS BECOME BLANK OR BLACK.VIDEO IS NOT VISIBLE.ONLY AUDIO IS AUDIBLE.WORLD CLASS SONY TV AND THIS PERFORMANCE.NOW I REGRET PURCHASING SONY LED TV.IN WARRANTY CARD,WARRANTY IS MENTIONED UPTO NOVEMBER 2012.PLEASE LOOK INTO THE MATTER AND DO THE NEEDFUL'.SINCE WARRANTY WAS UPTO NOVEMBER 2012.SO,SERVICE ENGINEER CAME ON 01.12.2012.AND FINALLY ,HE ATTENDED THE TV AND HANDED ME FAT BILL OF RS 4130(FOUR THOUSAND ONE HUNDRED AND THIRTY )ONLY.THIS CLEARLY INDICATES THAT SONY TV IS THIRD CLASS TV,NOT A WORLD CLASS TV.SONY TV HAS COME TO INDIA ONLY FOR COMMITING FORGERY AND FRAUD.FORGET THAT JAPANESE ARE HONEST AND JAPANESE PRODUCTS ARE QUALITY PRODUCT.NOW CHINESE PRODUCTS ARE BETTER THAN THESE JAPANESE PRODUCT AND AT LEAST CHINESE PRODUCTS COST ONE FOURTH PRICE OF JAPANESE PRODUCT AND THERE IS NO FALSE CLAIM.YOUR PRODUCT MAY LAST UPTO 01 WEEK OR UPTO TEN YEARS ALSO.THIS FEEDBACK IS A TRUE PICTURE OF FORGERY BEING COMMITTED BY SONY IN INDIA.
WITH REGARDS.
SUJIT KUMAR SINHA
46 BELDIH LAKE FLAT,DHATKIDIH,NEAR J.H .TARAPORE SCHOOL
JAMSHEDPUR-831001,JHARKHAND STATE
MOBILE NO [protected]
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Dear Sir,

Regret the inconvenience caused. Our team is already in touch with you for this concern. Request you to follow the guidelines shared by our team so that your concerns can be addressed at the earliest.

For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

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