Sony Home Theatre — After sales service

prats228

from Ranchi, Jharkhand

Address:

Ranchi, Jharkhand

Very very poor service form Sony, I bought sony home theatre on 24th Aug and after a week only technical problem arises . I took it to the Sony Authorized Service Centre the technician told me it will take maximum a day now 12 days has passed but there's no response from their side. They have no idea about my product. I called customer care almost 4-5 times and got the same reply we will inform you in 48 hours.
Its very painful to face such a problem after paying such a huge amount.

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Sony India Customer Care

from New Delhi, Delhi

Verified Support

Dear Sir,

We would like to check upon your concerns. Which Sony service center did you visit for this concern? Please share your complaint no. with us. Else, share your contact no. with us. We will need these details to get in touch with you.

Further, we suggest you get in touch with our service team at our direct toll-free no.[protected] or write to us at sonyindia.[protected]@ap.sony.com Our service team shall help you further with this issue.

Regards,
Sony India Team