Sony Home Theatre — Faulty Sony home theatre

Address:

North West Delhi, Delhi

I purchased a Sony home theatre DAV DZ-340K in Apr-12 from Vijay sales showroom located in Delhi, India.
I received Home theatre in a non working condition and not even once this home theatre has worked and neither any demo was provided to me by the Sony engineer. I have number of complaints to Vijay sales but no one came to resolve this issue.
At last on 1st-Sep after rigorous follow ups and complaints, a service engineer visited from Sony and after testing home theatre he did informed the home theatre is not working condition. “HDMI is not working” written on the service sheet
I would really appreciate if you could replace this piece and give me a home theatre and because of faulty piece it has also damaged my LED Television as well.
Date of purchase – 8th Mar-2012
Model number – DAV DZ 340k