[Resolved]  Sony India Pvt. Ltd. — Product Issue

Address:

Gurgaon, Haryana

Hello team,

I brought new sony xperia 'S' on 15th Oct 2012 and found product issue, than I have submitted my cell phone on 13 Oct 2012. Whenever I make/recieve any call and after cut the call the signal gets drop for 10-20 sec and usually recieve a misscall alert.
To cross verfy I have checked the Airtel sim in Apple I phone and Samsung mobile as well, but could not found such issue.

When I went to Sony service center ([censored]IJ TELECOM) in Gurgaon, they said that this is normal problem and we can found any any hand set of Sony mobiles.

Even When I have requested to customer care to create ticket number to submit my cell, they said these centers are just collection center not to repair. And even I could not see the expertise over there, than I have requested N number of time to send my cell to head office but they did not send.

Now Whenever I visit or call sony service center, they ask me to wait 4-5 days. Please do the needful.

Regards,
Jaten Sangal
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