[Resolved]  Sony — justdial giving wrong numbers in delhi resulting in loss of 50000

Address:

New Delhi, Delhi

dear sir
we wanted to get the sony laptop repaired. so we asked the justdial for a sony auth service centre and we were given a number of karampura. we contacted the person and we were told that they are the auth service centre and they would send somenody to collect the laptop for repair. they collected it. and gave a estimate of 4000. after 4-5 days they said that motherboard needs a change and they would have to get it from banglore. and it will take weeks time. so the story continued. Mr. Rajat who intorduced himself as calling from SONY AUTHORISED SERVICE CENTRE at KARAMPURA (NO. [protected]) even after one month they told that they are the auth service center and laptop is under repair. finally after one month when we got fed up of excuses we asked for the place and we found out that they were not a service centre rather a small time comp repair centre who got the thing ties up with the justdial to get unautherised sony/ others laptop for repairs. when we contacted the owner Mr Deepak sharma of
SHIVA SOLUTIONS , L-30, SHASTRI NAGAR, P.N.B ROAD, DELHI 110052
M---[protected] (Mr. RAJAT)
---[protected] & [protected] ( Mr. DEEPAK SHARMA Laptop reparing shop)
at the end of the day we found out that laptop had been now sent to auth sony service centre by the above mentioned firm. by now the laptop was badly damaged and as per the wording of the technician from sony it does not look like a laptop at all. screwed up nicely and properly. and the charges had been increased to 38000 by the vendor whereas sony had asked for only 33000.

i landed up in this situation just because of one wrong info provided by justdial i wonder if justdial would pay for my laptop repair or can get me a new laptop.
please guide me so that i can undo the damage done to my laptop.