[Resolved]  Sony KLV - 40v200a — Problem in Screen

Address:Ghaziabad, Uttar Pradesh

I am Sandeep Saini. I have purchase Sony Bravia KLV40V200A worth Rs. 1 Lac 65 Thousand 3 years before few days before there is a Problem in the Screen A GREEN COLOR LINE i complaint against this issue to your Customer Care TOLL FREE number, they note down my complaint & tell me one of our service center will call you and fix a time to check the things and i receive a Call from Ghaziabad Sony Service Center person ANIL he's a Engineer over there. I know this person already coz i also have Sony Bravia Home theater DVZ 777 and this person come for the services of my Home theater before, he change the LENS of my home theater and i got problem again after a month. after that i call this person so many time but he never come back. i got frustrated and i sell off my home theater in just Rs. 8000/-. This time when he call me for my LCD TV complaint 1st he said why you locked the complaint you personally call me i can check what's the problem. i reply why i call you i have to complaint sony 1st. he said ok. Then he ask me what is the problem in your LCD TV i said i got a GREEN LINE left side of the screen. he reply me this problem can't solve you do one thing use this TV as much as you can and after that though it i said very good thank you very much.

Now any one can tell me when a Middle Class person going to buy a TV like Sony one with his hard earn money and the thing which he purchase is dead after 3 years what he will do.

Is Sony Making 3rd Class Product this days. if yes i suggested every one never buy Sony Product in his life.
I know how i buy this LCD worth Rs. 1 Lac 65 Thousand its not to easy for me but i buy and this time it's just a show piece in my wall nothing else.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information