Sony — laptop adapter not working

Address:Krishna, Andhra Pradesh

Sir, I D.Siva Hemanth brought a laptop of sonyvaio E-Series on 5 th august 2013. After 10 days i have a small cut in the cable of the adapter which is negligble. Even though there is a cable my adapter worked very well till last week. Suddenly the adapter stoped working because the adapter is not taking the power.My warranty extends up to July 2014. I have submitted my adapter to sony service center vijayawada, Andhra Pradesh. So i can't submit a photo proof. Considering the cable cut as negligble please consider the warranty of the adapter and give me a new one. I am requesting u sir.
Was this information helpful?
No (0)
Yes (0)
Sony customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Also share your contact no. and email ID with us here.

For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information