Sony — Sony LCD Bravia TV defective

Address:

Ganjam, Odisha

SONY INDIA PVT LTD SUCH A COMPANY HE IS USING LOW QUALITY MATERIAL IN THEIR ALL PRODUCTS. I HAD PURCHASED ONE SONY LCD BRAVIA MODEL NO-22CX350 ON 29/06/2012 BY PAYING 15900/- JSUT WITH IN TWO DAYS IT BECAME DEFECTIVE . FOUR LINE CAME IN DISPLAY WHICH IS TOO DIFFICULT TO SEE THE SCREEN.
IN THIS CONNECTION I APPROACHED TO DEALER AND SERVICE CENTRE AT BERHAMPUR NOTHING WAS DONE. WHEN I SEND A MAIL TO THE SONY COMPANY THEY REPLIED ME THAT SIDE PANEL WILL BE REPLACED NOT MORE THEN THAT. WHEN MY ADVOCATE SEND A NOTICE TO THE SONY INDIA PVT LIMITED AND SERIVCE CENTER AS WELL AS DEALER , COMPANY ADVOCATE SEND A REPLY TO ME AND MY ADVOCATE THAT SIDE PANEL WILL BE REPLACED NOT MORE THEN THAT. IF YOU WILL DO ANY LEGAL ACTION AGAINST MY CLIENT (SONY COMPANY) THEN I WILL ALSO MAKE LEGAL ACTION.

INSTEAD OF REPLACING THE NEW ONE HE IS REPLYING TO CUSTOMER. KINDLY ARRIANGE TO REPLACE MY LCD TV OR ADVISE ME HOW TO GET THE NEW TV.
WITH DEEP REGARDS
SUNIL KUMAR MISHRA
CELL: [protected]
DATE: 21/02/2013