[Resolved]  Sony / Sony VAIO Laptop — Faulty Hard drive

Address:

Khordha, Odisha

I had paid for and replaced my laptop harddrive with at a Sony centre 3 months back and now it has crashed again. When I returned the laptop to the service centre to replace the hard drive they informed me that the harddrive was not covered under any warranty and told me to contact the customer care service for replacement.But they tacking too much time. I have paid around Rs 6000 for a product that lasted just three months and now Im being told that I will have to pay separately to replace it again. This is ridiculous since if I had purchased the harddrive separately from western digital outlets instead of the sony service centre then It would have come with 3 year warranty. So please see to it that the hard drive is replaced without any addition cost. I have attached the bill of the previous hard drive that they replaced 3 months back.
It seems that the harddrive being sold by the sony center here at bhubaneswar are soon to be defunct products and void of warranty.
DETAILS:
Purchase center: Digital care Pvt Ltd(Sony Authorized service Centre), 121, Saheed Nagar, Bhubaneswar 751005
Product : HDD(500 GB-WD5000BEVT-55AORTO)
Part NO:[protected]
JOB NO: WS[protected]
Purchase Date:[protected]
Amount paid: 6469.00