[Resolved]  Sony TV — tv motherboard not returned

Address:Thane, Maharashtra

This is regarding my Sony TV serviving given to Digital services,Kamothe,Navi Mumbai 400 209.
My Tv was taken for rrepairing on 298th July 2010 TV was dead. On 31/7/2010 the mother board was brought back after repairing and i paid Rs 3150/- receipt no 794 dt 31/7/2010. After two days the TV became dead and i had to call for repaiiring as they had offered me 6 months guarantee. digital services sent the engineer after 15 dyas insipe of repeated calls and then they started the game of transfering by saying call this person or that and sometimesnot even attending to the call. The TV was taken again and after 15 days was repaired and as soon as the mohterbooard was fitted the Tv worked only for 10 minutes. i had to call again for repqiring which they came that too after repeated calling day and night after 10 days. from the time they have taken and upto today they have not repaired the set and whenever we ccall no one answer nor if picked up say i do not know and at last connected to owner says it is ready i shall senf it to you tomorrow moning. But sadly no one comes . Upto today 22/9/2010 no one has come. Please look into this matter.
i would like to know how do you decide to give autorisation to any one without proper scrutiny because this is spoiling the name of Sony which is the brand i had always faith on.
this digital serives has most poorest service it does not deserve to be giiven the autorisation.
I have been taken a very big ride and made to go round and round and made a fool by the service centre.

I hope u will being a reputed company will seriously look into this matter
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I had similar experience with Digital services Kamothe...these people are totally fraud...after repair they returned my TV dead...don't trust them

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