Sony — Useless customer service | |||
Its surprising to learn the kind of braindead people the service centre has. I registered a complaint for a charger(which stopped working and is under warranty)... on 17th oct. I was told i ll get a new charger within 2-3days. got a sms, of the service centre who ll replace the same. on 18th oct I got a call, and the person tells me, that... engineer will come to check the charger and then within 2-3day i ll get it, if they dont have the stock of the same, it ll take 7-10 days. Its surprising to know, how lightly Sony people take the complaints, and doesnt understand the importance of laptop. If i would have been told initially only that, sony is incapable of handling customers, i would have purchased a new charger. which costs hardly any amount as compared to the work hampered. Was this information helpful? | |||
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