[Resolved]  Sony VAIO E Series — Hardware failure within 8 days

Address:Gujarat

I bought this sony Vaio E series VPCEB36FG laptop last sunday and it started acting up already.

Its display looks slightly shifted and black bars are there on all sides, i called the VAIO customer service number 180010*******

They kept trying identify the problem, I made me reinstall the graphic drivers but intel graphic drivers failled to install..

Finally after talking to 3 brave guys the problem is identified, they say that the graphic card has been malfunctioned and need to be replaced blah blahh..

Who on this earth wud like to get his 7 days NEW laptop screwed, y shouldn't i get a new one when i paid Rs.52,000 for dis amazing peace made of scrap inside..

Well... I am working in Indian Oil Corporation and DELL was giving 8% discount to us as they have huge sales to IOC, i cancled that finallized order only to buy dis SONY VAIO as a status symbol and the brand name for so called performance..
We bought 2 laptops (same model) and i was advertising among my friends and after me 5 more decided to go for vaio... WTF , for this SONY VAIO ...


I hope to get better responce from the sony personnels, they bloody dont give any numbers to contact them except dat 1800*********..

Do these customer care personnels deserve to be talked about replacement, they will be like full mouth open sith sorryy.... :P


I WANT IT REPLACED wont give it to those service personnels, when the manufacturers made defective peaces (have read lots of complains already), who the hell can trust on the service guys
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Aug 13, 2020
Complaint marked as Resolved 
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Even i bought the same model and had the first problem in just 2 days. First i noticed a faint sound coming from somewhere beneath the key board(right hand side). Then when i wanted to make the recovery discs the vaio software simply stopped working giving an error "PROGRAM WRONGLY INSTALLED". Then i took it to the service center and surprisingly there was no expert present there. There were assistants though who knew nothing about computers. So unwillingly i had to leave the laptop there for the identification of the problem. In the evening i got a call from the center and was told that software is allright but there can be some problem with the optical drive, and he would check it and if any problem with it is noticed then it would take 7 to 8 days for repair. I'm very dissatisfied with the product. I hope no problems occur in the future.
Deep prakash mukhia, DARJEELING.
E-mail:deep.[protected]@gmail.com

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