Sony VAIO Laptop Eb 16 — speakers

Address:Amritsar, Punjab

dear concern,
i purchased a sony vaio laptop model number eb16. From the day of purchase their was a fault in the speakers. i went to sony custamer service to replace the same... they took about one amonth for it as response by them was very slow and neglecting. im not satisfied with the service.. though after a span of so many days they have changed but its same problem occuring now as well......I WANT THE COMPANY TO TAKE A SERIOUS ACTION. i want a replace of my model..... do revert back
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HI,

I do have the same problem with the same model, i bought it from chennai. After a week, the left speaker konked, i got it replaced, but the speakers are not upto the mark, the clarity is much below par when compared to other laptops. A few execs are blaming it on the VLC player. I think if thts the case, sony should own up, and put a legal statement saying that VLC is faulty. Please do take this seriously as we have piut our hard earned money on this.


Regards

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