[Resolved] Sony VAIO Vpcea15fg / B / P / W — It hurts a lot-sony vaio | |
Dear sir/madam, Thought of starting on an easy note but can't help. On 3rd July bought a sony vaio VPCEA15FG/B/P/W Model PCG-61212 W S/N[protected] SERVICE TAG - C604R23Y POS BAR CODE[protected] P[protected]I S[protected]E Now lemme start with the story last week the inbuilt ATI card stopped functioning took it to the service centre generic reply driver went corrupted, I asked to re install it, not possible was the reply the complete window needs to be installed. I gave a green signal but they cannot format the only part of windows they want the complete system to be formatted and the windows can be only installed then. Nice one , that's what I thought why the hell in the world the complete system required to be formatted any how its done the problem rectified it started working ( I am sure the ATI card was corrupted and hence replaced) take your point u just re installed the driver and windows and the system is running Day before yesterday while working the screen went off and then there was a lining in the centre mean the LCD has leaked, amazed so am I. I took it back to the service centre and they say its my bloody fault, can be replaced if I pay, what the hell is this piece 'a supernova creation of sony', a masterpiece (read as manufacturing defect to be precise) so how the hell am I responsible donno even know what else are defected in there. I am writing this mail to u as claiming for a new piece against it. Request u to please exchange for a good machine. I don not want this piece of crap any more you can have it back. Thanks and regards Anand pal [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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yes u r correct. the solution may be solved just by reinstalling the video driver. the reason that they suggested a complete reinstall of windows is because some files (this could be any file) in your computer may be having a conflict or is causing the driver to fail from working properly. although the solution that u r thinking of can be the first step of solving the problem. then if it doesnt solve it, the next step can be reinstalling windows. im not a big fan of sony or anything im just setting ur expectations that reformating ur drive could be the only solution... so it will be easier for u to move on about erasing ur files... hehehe
peace out,
ronald morales