[Resolved]  Sony Walkman Nwz - W202 / BMW Mx3 — CUSTOMER CARE UNABLE TO RESOLVE THE DEFECT

DEAR SONY.
I PURCHASED A SONY SONY WALKMAN MODEL NO.NWA-W202/BM MX3 SL NO 5349707 FROM SONY CENTRE IN VISAKHAPATNAM ON 18 DEC.09. THE RIGHT EARPHONE HAS BROKEN ACCIDENTLY YESTERDAY.ON CONTACTING THE NEAREST SONY SERVICE CENTRE THEY SHOWED THEIR HELPLESSNESS AND ADVISED ME TO OPT FOR PURCHASING A NEW ONE WITH A DISCOUNT ON RETURNING THE DAMAGED ONE.
AS AN ADMIRER OF SONY PRODUCTS AND I FEEL LIKE HANDICAPPED WITHOUT MY WALKMAN I REQUEST SONY TO SHOW YOUR CUSTOMER CARE AT YOUR BEST .
WAITING FOR YOUR REPLY


REGARDS

ANISH
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr Anish,

Greetings From Sony India team,

We have noted your concerns, someone from our support team will get in touch with you soon in this matter. You may also call us on[protected] for assistance

Warm regards
Sony Digital team
i purchasd a sony walkman shortly.
i dint even used it for two months and the hear phones r spoilt.
i no that hear phones dont carry any warranty but there is not a single physical damage to the hear phones.
i blame it complete on the sony compane.
i just feel sd that why did i purchased sony.
i used many hear phones but sch an issue nevet sought me.
the company is also leat worried about such complaints from the customers.
HI Team Sony,

I am Vikrant Kumar and i bought walkman w202 from Singapore (Mustafa center in Singapore) in last week of January 2010. Now its shows some technical problem which is Left side speaker is not provided sound as it gives in the starting.
I mean to say, there is a sound (volume level) diffrence between L & R speakers and sound quality diffrence also. It is not able to produce the Bass as it produced in the initial days.
I am in delhi and i didnt find any authorisied service center in delhi or around.
Please give me any assistance regarding that else i'll file complain against Sony.
Serial no. 5634943

i need fine solution for that so please don't give me your customer care no. I try it and it is useless.
Email @ [protected]@gmail.com
Contact @ +[protected] & +[protected]


Thanks & Regards,
Vikrant Kumar
I got my Sony Walkman Wireless piece last year in September - Model - SOK-NWZ-W202(B) Serial Number - 5322375. (Allahabad - UP - India)
The volume of the player has decreased quite significantly over the past 3 months. The loud end of the volume range were pretty magnificent early but now I can still hear all that is going around at max volume. I checked the manual for the particular setting where the maximum volume can be reduced but it was already fine.
Could you kindly assist me with this problem.
Thank you
Ishan
[protected]
[protected]@hotmail.com
Dont buy a Sony Product my advise. Pathetic services. I had my encounter 2 times.

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