[Resolved]  Sony Xperia — Mobile phone

Address:Raipur, Chhattisgarh

I have purchased a sony xperia tipo mobile set on[protected], form the very first day the set was showing problem in speaker(Echo problem). The matter was reported by me to service centre . Next day I received call from service centre informing that there is a need to format the mobile set i was agree with that . Again I received call from service centre informing that we are sending your set for changing it's mother board, instantly i asked to service centre for exchange my Set as the same is brand new one at that time service centre given excuse that we have changed speaker of the phone that's why company is declining for exchange . The service centre is betraying the customer by appointing various time for resolving the problem. As on today more than 45 days passed away but still i have not received my mobile phone. In mean time the price of particular set is also got down by Rs 500/- . We are unable to enjoy the facility of the product for what we have paid.
Please look in to matter .
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Aug 13, 2020
Complaint marked as Resolved 
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