[Resolved]  Sony Xperia U — Problem In ear speaker

Address:

Gurgaon, Haryana

Hi All,

I am Sumit Gupta from Gurgaon .I bought a sony xperia U on 29 april 2013 only after using the phone for 7-8 I was facing the problem in Ear speaker while talking on phone. For the same I visit to service centre on
18 may 2013 they (Mr pankaj) said that will take 7 -8 days to repair the ear speaker in the phone on 25 may I receive and just after less than 24 Hour the same issue was there and I visit the service centre again this they(Mr Taj) told me that might be there is some problem with mother Board and it will take another 7 days to get repair properly finally I receive my phone on 1 June after a regress follow-up with the service centre on Saturday and again on Sunday the problem was there today on Monday[protected] I called them they said they the part is not in stock and might take 3-5 days

Since I buy this phone out 30 days the phone was service centre for 20 days and I want Sony to replace this phone or refund the whole amount the latest reference Number by Sony custcare is : 95011763

Details are below:

Ticket ID :[protected] (28 may)
Service centre info:
[censored]ij Telecom
Shop Number- 115 Ground Floor, AKD Tower, Near Huda Office, Computer Market, Gurgaon Sector-14, Gurgaon – 122001
Contact numbers : [protected] ,[protected]