[Resolved]  Sony Xperia Z — Charging port damaged

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Chennai, Tamil Nadu

Hi, I did make the mistake of buying sony xperia z 4 months ago .It did't have much issues for the first 2 months .After that one day the phone stopped charging completely .I was also not able to connect the phone to my laptop . So i went to the service center and asked what the problem was and they said that the charging port was damaged and the small chip which docks with the charger has actually come out .I was surprised as i never did any rough use and i have been using phone with similar port for the past 5-6 years . Anyways i accepted the problem caused to be my mistake and asked the repair guy to repair the same .This is when i got the shock of my life .The service center guy simply said that no repair can be done on this phone any where in india .Sony has not trained any one to open the phone it seems .And the alternative he suggested even shocked me further .Pay 20000 and get a replacement .WOW ... Nice way to make money guys .He said that the damage would cost me only 100 or 200 bucks in normal case since it involves just soldering in the small chip back into the charging port .But since this phone cannot be opened there is no way of doing even that .So i asked him what will happen if the phone stops working after one year(after warranty) .He said then also i'll have to apply for replacement paying the same amount.WHAT?????Are you serious .Now my phone is a fully functional brick .Sony's brand value is the main reason why i bought this phone. Way to cheat people guys .And i been writing to you guys explaining my problem .Not sure whom you employ to deal with these issues as most times the reply i get is like a forwarded template .Please at least now help me to get it repaired at minimal cost.